Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Emily Infante

Reading,PA

Summary

Compassionate and dependable bilingual (English/Spanish) professional and current Psychology major with a strong foundation in human behavior, caregiving, and youth support. Experienced in managing high-pressure environments with composure and empathy, gained through roles in teaching assistance, childcare, and customer service. Skilled in interpersonal communication, conflict resolution, and maintaining a safe and structured environment. Demonstrates a genuine passion for mental health and well-being, with a goal-oriented mindset and commitment to supporting individuals in behavioral health settings. Well-prepared to contribute to a clinical team and make a meaningful impact in the lives of clients.

Overview

5
5
years of professional experience

Work History

Teacher's Assistant

EBC High School
10.2021 - 01.2023
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.

Babysitter

The Diaz Family
01.2020 - 09.2023
  • Communicated positively with children and guardians.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Played games, worked on puzzles, and read books to young children.
  • Taught children basic life skills, manners and personal hygiene.

Restaurant Hostess

Olive Garden
01.2024 - 08.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Program Manager

EBC High School
01.2022 - 04.2023
  • Coordinated team-building activities and celebratory events for volunteers and mentors.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Held volunteer seminars and training sessions to promote solidarity between volunteers and understanding of mission and goals of organization.
  • Recruited and trained new volunteers on management program goals and objectives.


Server

Olive Garden
08.2024 - 12.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Met Fresh Supermarket
04.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.


Education

Bachelor of Science - Psychology

Kutztown University of Pennsylvania
Kutztown, PA
05-2028

Duel Enrollment - Communications

Queens College
Flushing, NY
01.2023

Skills

  • Bilingual
  • Team Leadership
  • Dependability
  • De-escalation strategies
  • Active listening
  • Maintaining Safe Environment
  • Strong work ethic
  • Documentation skills
  • Mental health support
  • Fast learner

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server

Olive Garden
08.2024 - 12.2024

Restaurant Hostess

Olive Garden
01.2024 - 08.2024

Cashier

Met Fresh Supermarket
04.2023 - 06.2023

Program Manager

EBC High School
01.2022 - 04.2023

Teacher's Assistant

EBC High School
10.2021 - 01.2023

Babysitter

The Diaz Family
01.2020 - 09.2023

Bachelor of Science - Psychology

Kutztown University of Pennsylvania

Duel Enrollment - Communications

Queens College

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