Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Ingram

Portland,IN

Summary

Professional leader with deep experience in team management and collaboration. Skilled in strategic planning, conflict resolution, and fostering productive work environment. Strong focus on achieving results and adapting to changing needs. Known for reliability, effective communication, and motivational leadership.

Overview

12
12
years of professional experience

Work History

Group Leader

FCC Indiana
07.2023 - Current
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Monitored team performance to identify productivity improvement opportunities.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Order Processor

Totally Promotional
05.2019 - 07.2023
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
  • Processed customer orders in line with established policies and procedures.
  • Managed multiple priorities effectively, leading to increased productivity within the order processing department.
  • Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
  • Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
  • Contributed to process improvement initiatives by identifying areas for potential enhancements within the order processing department.
  • Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
  • Received and followed pick sheets to gather merchandise for customer orders.

Administrative Assistant

Bell Aquaculture
08.2013 - 08.2019
  • As a production associate, my job included running checks at the start and end of shift. I also inspected parts in my department and would troubleshoot my machine if any issues arose.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Education

High School Diploma -

Jay County High School
Portland, IN
06-2011

Skills

  • Graphic Design
  • Microsoft Office
  • Illustration
  • Typography
  • Adobe Photoshop
  • Adobe Illustrator
  • Verbal and written communication
  • Relationship building
  • Continuous improvement
  • Schedule coordination
  • Production management

Timeline

Group Leader

FCC Indiana
07.2023 - Current

Order Processor

Totally Promotional
05.2019 - 07.2023

Administrative Assistant

Bell Aquaculture
08.2013 - 08.2019

High School Diploma -

Jay County High School