Hi, I’m
Emily Inskeep
Bellefontaine,OH
Summary
Accomplished Deputy Clerk with a proven track record at Logan County, adept in legal terminology and document management. Skilled in exceptional customer communication. Demonstrates a strong ability to maintain confidentiality and a collaborative approach to problem-solving, ensuring high levels of customer satisfaction and operational excellence.
Overview
10
years of professional experience
Work History
Logan County
Deputy Clerk
08.2021 - Current
Job overview
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
Liberty National Bank
Bank Teller
06.2020 - 07.2021
Job overview
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Reconciled cash drawer and resolved discrepancies.
- Educated customers on use of banking website and mobile apps.
Rittal
Production Worker
02.2018 - 06.2019
Job overview
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
KFC
Shift Supervisor
09.2014 - 02.2019
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Education
West Liberty-SalemWest Liberty, OH
Diploma
05.2001
Skills
- Filing systems
- Document Preparation
- Policy Enforcement
- Legal Terminology
- Report Generation
- Cash Handling
- Telephone Etiquette
- Administrative tasks
- Customer Satisfaction
- Processing mail
- Document Management
- Administrative Support
- File Maintenance
- File and database management
- Research
- Bookkeeping
- Flexible and Adaptable
- Attention to Detail
- Professional and mature
- Customer Communication
- Data Entry
- Creative Thinking
- Microsoft Office
- Data Entry and 10-Key
- Records Management Software
- Time Management
- Problem-solving abilities
- Organizational Skills
- Excellent Communication
Timeline
Deputy Clerk
Logan County
08.2021 - Current
Bank Teller
Liberty National Bank
06.2020 - 07.2021
Production Worker
Rittal
02.2018 - 06.2019
Shift Supervisor
KFC
09.2014 - 02.2019
West Liberty-Salem
Diploma
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