Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

EMILY JARAMILLO

Fort Worth,TX

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

DHL Supply Chain
07.2024 - 01.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Behavior Technician

Action Behavior Center
01.2023 - 07.2024
  • This position is responsible to work with children on the spectrum
  • We are entry-level health care employees who work to improve the lives of individuals with developmental disorders, such as autism, that affect behavior and socialization
  • We specialize in a treatment known as applied behavior analysis (ABA) therapy

Team Lead

Neiman Marcus
01.2023 - 01.2024
  • This position is responsible for managing the process of receiving, stocking, and quality control of all inbound and outbound merchandise, supplies, and freight
  • Ability to communicate with regional full line stores and provide oversight of daily workload and prioritization of tasks
  • Handle and execute loading and unloading of daily inbound trucks
  • Oversee and coordinate maintenance of equipment

Call Center Representative

Auto Credit Financial Services
03.2022 - 12.2022
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.

Education

High School Diploma - undefined

Skills

  • Good Communication, Computer literacy, Problem Solving, Leadership, Skills Management, Attention to Detail, Organization Skills, Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

DHL Supply Chain
07.2024 - 01.2025

Behavior Technician

Action Behavior Center
01.2023 - 07.2024

Team Lead

Neiman Marcus
01.2023 - 01.2024

Call Center Representative

Auto Credit Financial Services
03.2022 - 12.2022

High School Diploma - undefined

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EMILY JARAMILLO