Summary
Overview
Work History
Education
Skills
Timeline
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Emily Jaramillo

Phoenix ,AZ

Summary

I have a strong background in communication systems and operational protocols. I have successfully managed high-pressure situations and maintained efficient communication channels. Demonstrated expertise in handling emergency calls and coordinating with multiple departments. I have managed multiple communication channels efficiently, by handling phone, radio and Cad messages simultaneously. I have experience with Premier 1, and Cad with researching and finding information for officers in the field.

Overview

6
6
years of professional experience

Work History

Communications Operator

Phoenix Police Department
06.2025 - Current
  • Monitored radio transmissions and responded promptly to emergencies.
  • Answered 911 and Crime Stop Calls
  • Operated communication systems to facilitate efficient information flow among units.

Front Desk Agent

Grand Canyon University
01.2023 - 05.2025
  • Managed guest check-in and check-out processes efficiently, enhancing overall student enjoyment.
  • Assisted guests with inquiries, providing accurate information about services and amenities.
  • Coordinated student and faculty events.
  • Maintained cleanliness and organization of the front desk area, ensuring a welcoming environment.

Logistics Team Member

Nordstrom
05.2023 - 08.2023

Unpacked boxes

Organized Backrooms

Fulfilled Orders

Sales Associate

Nordstrom
05.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Fulfillment Team Member

Nordstrom
05.2020 - 05.2021
  • Checked inventory and selected products from specific locations based upon availability.
  • Prepared orders by processing requests, pulled materials from the store.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Collaborated with team members to complete timely orders and avoid delays.


Education

Bachelor of Science - Criminal Justice

Grand Canyon University
Phoenix, AZ
06.2025

High School Diploma -

Mountainside High School
Beaverton, OR
06.2022

Skills

  • Customer Service
  • Customer Interaction
  • Teamwork
  • Strong attention to detail
  • Fast typing speed
  • Empathy and patience
  • Radio operation
  • Professionalism and courtesy
  • Telephone reception
  • Problem-solving

Timeline

Communications Operator

Phoenix Police Department
06.2025 - Current

Logistics Team Member

Nordstrom
05.2023 - 08.2023

Front Desk Agent

Grand Canyon University
01.2023 - 05.2025

Sales Associate

Nordstrom
05.2021 - 08.2022

Fulfillment Team Member

Nordstrom
05.2020 - 05.2021

High School Diploma -

Mountainside High School

Bachelor of Science - Criminal Justice

Grand Canyon University
Emily Jaramillo