Emily Jemison
Mesa,United States
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Assistant Executive Manager
Mastercorp
Scottsdale, AZ
05.2022 - Current
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Engaged prospects and customers through trade shows, seminars and workshops.
- Entered data into [Software] system, implementing tight safeguards to secure financial and personal information.
- Implemented and executed reviews of computer systems for compliance with state and federal regulations.
Patient Access Representative
Chi St. Alexius Health Medical Center_Williston
Williston, ND
06.2017 - 05.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Followed document protocols to safeguard confidentiality of patient records.
- Organized patient records and database to facilitate information storage and retrieval.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Clinical Assistant
Craven Hagan Clinic
Williston, ND
07.2012 - 05.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Education
Associate of Science - Practical Nursing
Williston State College
Williston, ND10.2020
Associate of Science - Hotel And Restaurant Management
University Of San Jose -Recoletos
Cebu City ,Philippines10.1994
Skills
- Microsoft Office
- Self-motivated professional
- Customer Service
- Conflict Resolution
- Collaboration
- Flexible & Adaptable
- Flexible and Adaptable
- MS Office
- Data Entry
- Leadership
- Organization and Time Management
Timeline
Assistant Executive Manager
Mastercorp
05.2022 - Current
Patient Access Representative
Chi St. Alexius Health Medical Center_Williston
06.2017 - 05.2022
Clinical Assistant
Craven Hagan Clinic
07.2012 - 05.2016
Associate of Science - Practical Nursing
Williston State College
Associate of Science - Hotel And Restaurant Management
University Of San Jose -Recoletos
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