Emily Jenkins
Huntsville,AL
Summary
Driven professional with a proven track record at Soles Dance Center, excelling in administrative support and creative problem-solving. Skilled in Microsoft Excel and fostering professional relationships, I've significantly enhanced studio reputation and customer satisfaction. Demonstrates exceptional teamwork, time management, and a results-oriented approach, ensuring project success and repeat business.
Overview
4
4
years of professional experience
Work History
Administrative Assistant / Lead Dance Instructor
Soles Dance Center
08.2020 - Current
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed strong rapport with students, fostering long-term relationships and repeat business for the studio.
- Managed recital preparations, ensuring smooth execution and memorable performances for all participants..
- Enhanced studio reputation with captivating choreography and creative teaching techniques.
- Coordinated studio-wide events such as open houses, auditions, and competitions to showcase talent and build camaraderie among dancers.
- Mentored junior instructors, providing guidance on teaching methodologies and classroom management strategies.
Sales Associate
Little Cotton Shoppe
07.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked to meet or exceed special targets for special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Business
Calhoun Community College
Huntsville, AL12.2022
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Administrative Support
- Microsoft Excel
- Microsoft Word
- Scheduling
- Professional Communication
- Scheduling and calendar management
- Excel spreadsheets
Timeline
Sales Associate
Little Cotton Shoppe
07.2022 - Current
Administrative Assistant / Lead Dance Instructor
Soles Dance Center
08.2020 - Current
Associate of Science - Business
Calhoun Community College
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