Emily Jenkins
Saint Charles,MI
Summary
Results-driven and dependable professional with over 10 years of experience in the food and customer service industry and 12 years of management experience. Proven ability to lead teams, deliver exceptional customer service, and maintain high operational standards in fast-paced environments. Recognized for strong work ethic, loyalty, and dedication, with a commitment to supporting team success and driving business performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cultivation Manager
Six Labs
07.2020 - Current
- Managed cultivation processes to ensure optimal growth and quality of plants.
- Developed and implemented standard operating procedures for cultivation operations.
- Trained and supervised team members on best practices in plant care and maintenance.
- Monitored environmental conditions, adjusting systems to maintain ideal growing environments.
- Maintained compliance with all regulatory requirements related to cultivation practices.
- Conducted regular performance reviews with staff members, identifying areas of improvement and opportunities for growth within the organization.
Assistant Manager
SUBWAY®Restaurants
08.2009 - 07.2020
- Streamlined daily operations to enhance team efficiency and customer service quality.
- Trained and mentored staff on food safety standards and operational procedures.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Ensured compliance with health regulations through regular audits and employee training sessions.
- Coordinated scheduling to maximize labor efficiency while maintaining customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Teller
Chase Bank
03.2013 - 09.2014
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Managed cash drawer operations, reconciling discrepancies to maintain financial integrity.
- Assisted customers with account inquiries, providing exceptional service and fostering loyalty.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Some College (No Degree) - General Studies
Delta College
Bay City, MIHigh School Diploma -
Merrill High School
Merrill, MI05.2009
Skills
- Employee training
- Overseeing employees
- Food safety regulations
- Controlling pests
- Inventory management
- Crop inspection
- Harvesting protocols
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
Certification
ServeSafe - Protection manager certification, safe food handling
expired May 2021
Timeline
Cultivation Manager
Six Labs
07.2020 - Current
Teller
Chase Bank
03.2013 - 09.2014
Assistant Manager
SUBWAY®Restaurants
08.2009 - 07.2020
High School Diploma -
Merrill High School
Some College (No Degree) - General Studies
Delta College