Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Jimenez

Stoughton,MA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Team Member

Sheraton Hotel
Needham, MA
09.2023 - 02.2024
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Recognized potential theft situations and alerted supervisor immediately.
  • Assisted customers with product selection and ordering process.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Rotated through series of different stations based on team needs.
  • Worked closely with human resources to support employee management and organizational planning.
  • Identified needs of customers promptly and efficiently.
  • Operated cash registers to process payments from customers.
  • Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Provided customer service support to ensure satisfaction.
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Looked for ways to go above and beyond job requirements.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Prepared reports on sales activities, customer feedback, and inventory status.
  • Answered phone calls regarding inquiries about products or services.
  • Addressed customer needs, responding to specific requests.
  • Trained new team members using approved training materials and information, etc .

Crew Member

Dunkin' Donuts
Stoughton, MA
02.2022 - 09.2023
  • Wiped down tables and equipment, swept and refilled stock.
  • Maintained organized storage areas for food products, beverages and restaurant supplies same thing as i di with chipotle
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Assembled and served meals according to specific guest requirements.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Organized and restocked supplies to support operations and team productivity.
  • Brewed and served coffee and tea with preferred add-ins.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Checked expiration dates on all products before serving them to customers.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Adhered to health department regulations regarding food handling procedures and many more .

Crew Leader

Chipotle
Norwood, MA
02.2021 - 02.2022

I've trained also helped with management work . Opened and closed the stores .

  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Worked productively as lead or helping team member to drive customer satisfaction.
  • Resolved any disputes among crew members in a professional manner while upholding company policy.
  • Established and maintained professional working relationships with employees.
  • Settled issues among crew members by addressing problems immediately and mediating disagreements.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Managed multiple employees in various job tasks throughout phases of project completion and etc .

Education

High School Diploma -

Stoughton High School
Stoughton, MA
05-2022

Skills

  • Equipment Operation
  • Workplace Safety
  • Complaint Resolution
  • Cash Handling
  • Cleaning
  • Customer Service
  • Problem-Solving
  • Creativity and Innovation
  • Order Preparation
  • a little bit of
  • A little bit of Call Center Operations
  • Training and Mentoring
  • Product Knowledge
  • Decision-Making Capabilities
  • Collaboration and Teamwork
  • Attention to Detail
  • Clear Communication
  • Chemical Handling
  • Flexible Schedule
  • Organizing Work Stations
  • Positive Attitude
  • Heavy Lifting
  • Safety Understanding
  • Money Handling
  • Goal Setting and Achievement
  • Fluent in Spanish
  • Following Instructions
  • Quality Inspections

Languages

Spanish
Native/ Bilingual
Armenian sign
Limited

Timeline

Team Member

Sheraton Hotel
09.2023 - 02.2024

Crew Member

Dunkin' Donuts
02.2022 - 09.2023

Crew Leader

Chipotle
02.2021 - 02.2022

High School Diploma -

Stoughton High School
Emily Jimenez