Emily Jinez
Tempe,AZ
Summary
Results-driven cleaning professional dedicated to upholding the highest standards of cleanliness and delivering exceptional service. Extensive experience in maintaining hygiene in residential settings, fostering comfortable and healthy living environments. Recognized for reliability, adaptability, and strong teamwork skills, consistently meeting dynamic client needs while ensuring satisfaction. Committed to enhancing overall quality of life through meticulous attention to detail and a proactive approach to cleaning solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
House Cleaner
Home
Tempe, AZ
08.2021 - Current
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Counter Server
Barros Pizza
Tempe, AZ
08.2023 - 04.2026
- Provided detailed menu information to customers, ensuring professional service.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Assisted customers in selecting menu items tailored to preferences and dietary needs.
- Operated cash registers efficiently to process transactions and manage cash flow.
- Coordinated with kitchen staff to ensure accurate and timely order fulfillment.
- Participated in training programs to improve skills and enhance knowledge.
- Maintained an organized, clean workstation by restocking condiments, napkins, and straws.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Completed daily opening and closing tasks, including sweeping, stacking up chairs, and vacuuming.
- Delivered top quality customer service while managing multiple tasks.
Personal Shopper
Sam's Club
Tempe, AZ
09.2025 - 12.2025
- Curated personalized shopping experiences based on customer preferences and needs.
- Assisted members in selecting high-quality products while ensuring optimal inventory levels.
- Collaborated with store teams to streamline product placement and enhance accessibility.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Customer Service
Park N Swamp
Tempe, AZ
06.2017 - 07.2020
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers in locating products, providing detailed information and recommendations.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Continually sought methods for improving daily operations and communications with clients for increased efficiency.
- Described merchandise and explained use, operation and care.
Education
High School Diploma -
Marcos De Niza High School
Tempe, AZ05-2025
Associate of Business Adminstration - Business Management
Arizona State University
Tempe, AZ05-2029
Skills
- Team collaboration
- Accuracy and efficiency
- Problem solving
- FLUENT IN Spanish
- Cash handling
- Communication skills
- Counter cleaning and sanitation
- Efficient multitasking
- Reliability
- Vacuuming and sweeping
- Customer service-focused
Accomplishments
- 2021-2025: Cheerleading at Fees College Preparatory Middle School & Marcos de Niza High School
- Babysitting almost all my life, whether it is my little brother, nieces and nephews, or my cousins.
Affiliations
- Took Honors high school courses such as: English, Spanish, History, Dance, and Advanced Early Childhood (All received a B or A)
- Rewarded for Most Improved Player on the Marcos de Niza Cheerleading Team
Certification
- Certified for First Aid and CPR
- ParaEducator Title I Certification: PARA Assessment 1 & 2
- AZ Level 1 Fingerprint Clearance Card (Physical Certification)
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
Sam's Club
09.2025 - 12.2025
Counter Server
Barros Pizza
08.2023 - 04.2026
House Cleaner
Home
08.2021 - Current
Customer Service
Park N Swamp
06.2017 - 07.2020
High School Diploma -
Marcos De Niza High School
Associate of Business Adminstration - Business Management
Arizona State University