Tantrack
Emily Johnson
Sale Associate
Spring Hill,FL
Summary
Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in english with solution-oriented approach. Friendly Receptionist with 2-year background in customer service positions. Provide excellent administrative support and staff coordination.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Front Desk Receptionist
Blended Beauty Bar
Spring Hill, FL
09.2020 - Current
- Entered customer data using Tantrack software and updated information whenever patrons changed rooms.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Resolved customer issues quickly and notified receptionist immediately when problems escalated.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Educated clients on health and safety of tanning facilities and procedures.
- Updated computer system with client schedules, inventories and spa information.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Examined scalps to determine appropriate products to apply during shampooing processes.
- Scheduled appointments for salon and maintained efficient records for administrative and accounting needs.
Point of Sale Associate
Just Be Tan
Spring Hill, FL
07.2019 - 04.2020
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
- Educated clients on health and safety of tanning facilities and procedures.
- Updated computer system with client schedules, inventories and spa information.
- Sold Tanning Packages and Products to clients to increase salon profits by 50%.
- Maintained clean and stocked front counter area.
- Responded to guest requests for assistance, toiletries and personal care items.
Education
Associate of Science - Nursing
Rasmussen College
New Port Richey, FL 10.2020 - Current
Skills
Office administration
Problem-solving skills
Social perceptiveness
Problem-solving
Time management
Verbal and written communication
Software
Certification
Norvell Spray Tanning Artist
Timeline
Associate of Science - Nursing
Rasmussen College
10.2020 - Current
Front Desk Receptionist
Blended Beauty Bar
09.2020 - Current
Point of Sale Associate
Just Be Tan
07.2019 - 04.2020