Emily Johnson
Clarksville,TN
Summary
Versatile and results-oriented professional with a strong background in healthcare and customer service, notably as a Hospital Corpsman with the United States Navy. Excelled in patient care and medication administration, enhancing team collaboration and maintaining high safety standards. Skilled in Microsoft Excel and demonstrating exceptional attention to detail, I consistently improved operational efficiency and patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospital Corpsman
United States Navy, USN
Honolulu, HI
10.2019 - 06.2025
- Maintained accurate records of patient treatments and medications administered.
- Determined extent of injuries and illnesses to establish treatment priorities.
- Explained medical terminology in non-complex terms o patients.
- Prepared medications as prescribed by physicians and administered them to patients.
- Adhered to all safety regulations while providing quality care to patients.
- Interviewed patients to obtain medical history and details on current issues.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted audiometric testing and made appropriate recommendations for hearing aids.
- Assisted Audiologists in diagnostic testing procedures.
Cashier
Food City
Morristown, TN
01.2019 - 05.2025
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Fast Food Team Member
Dairy Queen Grill & Chill
Morristown, TN
04.2018 - 12.2018
- Operated cash register and received payment from customers in cash or credit form.
- Processed cash and credit card payments, promptly returning receipts, coins, bills, and payment cards to customers.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Greeted customers to take food orders and provided information about menus.
- Stocked supplies such as napkins, condiments, trays, cups, lids, and straws.
- Adhered to local health and safety regulations to ensure a safe environment for both staff and customers.
- Maintained cleanliness of showcase, lobby, and patio area, remaining attentive to trash, tables and chairs.
Fast Food Team Member
Wendys Restaurant
Morristown, TN
10.2017 - 03.2018
- Greeted customers to take food orders and provide information about menus.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Participated in regular staff meetings with other team members and supervisors.
- Operated kitchen equipment safely following manufacturer's instructions.
- Stocked supplies such as napkins, condiments, trays, cups, lids, and straws.
- Promoted food items, beverages and desserts to increase sales.
- Modified requested menu items in POS system to customize orders.
- Maintained safe food handling practices to prevent germ spread.
- Completed opening, closing and shift change tasks by following company guidelines.
Education
Associate of Applied Science - Health Sciences
American Military University
08-2024
Skills
- Patient care
- Medication administration
- Medical record-keeping
- Customer service
- Team collaboration
- Health safety regulations
- Attention to detail
- Maintaining confidentiality
- Microsoft Excel
- Proofreading documents
- Office supply management
- Appointment scheduling
- Spreadsheet development
- New employee processing
- Telephone and email etiquette
- Payroll discrepancy resolution
Certification
- TCCC - Mar 11 ,2022
- BLS - Feb 14, 2024
- Computer Operator Certification - Apr 18, 2023
- Medical Secretary Certification
Accomplishments
- Navy Achievement Medal 2021 & 2025
- Good Conduct Medal 2022
- Promoted four pay grades up within three years of service.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hospital Corpsman
United States Navy, USN
10.2019 - 06.2025
Cashier
Food City
01.2019 - 05.2025
Fast Food Team Member
Dairy Queen Grill & Chill
04.2018 - 12.2018
Fast Food Team Member
Wendys Restaurant
10.2017 - 03.2018
Associate of Applied Science - Health Sciences
American Military University
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