Summary
Overview
Work History
Skills
Timeline
Generic

Emily Jones

Jacksonville,FL

Summary

Facilities Coordinator at JLL with experience in vendor coordination and interdepartmental communication. Skilled in maintaining compliance and fostering positive customer experiences. Adept at problem-solving and ensuring timely project completion. Committed to continuous improvement and delivering exceptional administrative support.

Overview

29
29
years of professional experience

Work History

Facilities Coordinator

JLL
10.2023 - Current
  • Communicated with managers and facility teams regarding upcoming repairs and projects.
  • Served as point of contact for customers seeking support and information.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Collaborated with other departments to foster efficient and cost effective repairs.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Managed subcontractors effectively while following up on their work ensuring successful completion according to Corrigo timelines.

Receptionist/Administrative Specialist/Dispatch Lead

Barber & Associates, Inc
04.2016 - 09.2023
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Conducted research to assist with routine tasks and special projects.
  • Collaborated in the timely processing of billing and accounts receivables.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Maintained databases and contact lists to keep important contact information accurate and up to date.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Managed work orders with timeliness and a professional approach.

Office Bookkeeper

Rolfe & Lobello, PA
06.2002 - 10.2015
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Reconciled and corrected issues with financial records.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Handled day-to-day accounting processes to drive financial accuracy.

Accounts Payable Clerk

Florida Rock Industries
01.1996 - 06.2002
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
  • Entered figures using 10-key calculator to compute data quickly.
  • Maintained good working relationships with vendors and resolved disputes
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable

Skills

  • Documentation and Recordkeeping
  • Interdepartmental Communication
  • Continuous Improvement Process
  • Data Entry
  • Administrative and Clerical Support
  • Office Record Management
  • Vendor coordination
  • Work order management
  • Teamwork
  • Customer service
  • Problem-solving

Timeline

Facilities Coordinator

JLL
10.2023 - Current

Receptionist/Administrative Specialist/Dispatch Lead

Barber & Associates, Inc
04.2016 - 09.2023

Office Bookkeeper

Rolfe & Lobello, PA
06.2002 - 10.2015

Accounts Payable Clerk

Florida Rock Industries
01.1996 - 06.2002

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Emily Jones