Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Joyce

Chicago,IL

Summary

Results-driven 3E and 3E Cloud Certified Application Consultant with expertise in software implementation and client relationship management. Proven ability to analyze client needs and deliver tailored solutions.

Overview

6
6
years of professional experience

Work History

Application Consultant

Source Consulting Group
Chicago, IL
03.2023 - Current
  • Analyzed client requirements to develop tailored application solutions.
  • Collaborated with cross-functional teams to ensure seamless software integration.
  • Conducted training sessions for end-users on new application features and functionalities.
  • Optimized existing applications by identifying and implementing process improvements.
  • Provided ongoing support and troubleshooted issues.
  • Developed strong relationships with clients, fostering long-term partnerships for continued project success.
  • Documented application processes and created user manuals for enhanced clarity.
  • Designed and implemented testing dashboards to enhance user acceptance testing efficiency.

Resource Marketing Specialist

Source Consulting Group
07.2020 - 03.2023
  • Developed and executed targeted marketing campaigns to enhance brand visibility and engagement.
  • Coordinated and projected consultant schedules to ensure resource availability and project alignment.
  • Managed forecasting and CRM tools to support data-driven decision-making and improve client relationship management.
  • Led evaluation of software for a new forecasting platform. Coordinated vendor communications to gather quotes. Delivered comprehensive results to the firm to inform strategic decisions.
  • Reviewed and enhanced proposal content to improve persuasiveness and coherence for potential clients.
  • Attended vendor conferences to enhance relationships and industry knowledge.

Intern

Source Consulting Group
Chicago, IL
05.2020 - 07.2020
  • Evaluated and analyzed proposals to ensure alignment with organizational goals.
  • Analyzed social media trends to inform marketing strategies and enhance brand visibility.
  • Learned about the legal technology industry

Education

Bachelor of Science - Science, Technology, And Society

Butler University
Indianapolis, IN
12-2019

Skills

  • Software implementation
  • Expert problem solving
  • Application integration
  • Client relationship management
  • User training
  • Requirements gathering
  • Application testing
  • User guide development

Timeline

Application Consultant

Source Consulting Group
03.2023 - Current

Resource Marketing Specialist

Source Consulting Group
07.2020 - 03.2023

Intern

Source Consulting Group
05.2020 - 07.2020

Bachelor of Science - Science, Technology, And Society

Butler University