Mark Dencer Jr
Tucson,AZ
Summary
Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Circle K. . Demonstrates strong work ethic, empathy, and a commitment to excellence, fostering positive customer and team relationships.
Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in active surveillance and risk management. Ready to use and develop these skills in Security Guard role.
Overview
9
9
years of professional experience
Work History
Cashier/Customer Service Representative
Deseret Industries
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Manager
Circle K
12.2015 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Clyde Senior High School
Clyde, OHSecurity Guard License
Security Guard Licensing Unit
01-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
Timeline
Cashier/Customer Service Representative
Deseret Industries
03.2023 - Current
Assistant Manager
Circle K
12.2015 - 08.2023
High School Diploma -
Clyde Senior High School
Security Guard License
Security Guard Licensing Unit
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