Emily Jundt
Perryville,MO
Summary
Driven professional with proven experience in customer service and problem-solving, notably at Walmart. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining processes for efficiency. Skilled in both teamwork and active listening, adept at managing high-stress situations and improving operational workflows. Demonstrates a commitment to continual improvement and effective communication. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Walmart
N/A
05.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Cone or Cup
Brein Bishop
02.2020 - 05.2023
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Supported continuous improvement initiatives, proactively identifying areas for process enhancement within the business.
- Strengthened relationships with suppliers, negotiating better pricing on products and food.
- Answered complaint calls and concerns within the business
- Manager experience in problem solving, inventory ordering, and assisted in hiring.
- Handled money management within the business
Education
High School Diploma -
Perryville Sr. High School
Perryville, MO05.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Excellent Communication
- Active Listening
- Verbal Communication
Timeline
Walmart
N/A
05.2023 - 09.2024
Cone or Cup
Brein Bishop
02.2020 - 05.2023
High School Diploma -
Perryville Sr. High School
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