Emily Kate Foley

• Coordinated residential and commercial organisation projects from planning through completion, ensuring client satisfaction and timely delivery.
• Led teams of up to 10 employees to deliver packing, moving, and organisation projects efficiently and to a high standard.
• Managed multiple client projects simultaneously, meeting deadlines and maintaining high-quality standards.
• Developed tailored organisational systems that improved client workflow and enhanced overall project outcomes.
• Built lasting client relationships through excellent communication, professionalism, and discretion.
• Led project teams to ensure timely completion of client assignments.
• Coordinated with clients to gather project requirements and expectations.
• Developed project plans outlining tasks, timelines, and resources needed.
• Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
• Provided guidance and direction to project teams.

Led, trained, and motivated a team of 8 employees to deliver exceptional customer service and achieve sales goals.

• Managed daily retail operations in a busy specialty fashion store, ensuring seamless service and operational efficiency.
• Managed inventory, purchasing, and stock levels while maintaining cost control and product availability.
• Developed engaging visual merchandising displays that enhanced customer experience and drove sales growth.
• Oversaw cash handling and daily financial procedures, maintaining store standards and professionally resolving customer concerns.
• Assisted television, film, theatre, and private clients with wardrobe consultation and styling, delivering a personalized customer experience.
• Managed daily store operations to ensure smooth functionality and customer satisfaction.
• Supervised staff schedules and delegated tasks for optimal team performance.
• Organized inventory and conducted regular stock checks to maintain product availability.
• Trained new employees on customer service standards and operational procedures.

• Ranked among the company's Top 10 sales performers through consistent achievement of sales targets.
• Delivered personalised styling consultations that generated repeat business and customer loyalty.
• Coordinated staff priorities and daily operations to enhance store performance and support management.
• Executed merchandising, replenishment, and inventory management to uphold exceptional store presentation.
• Managed store opening and closing, ensuring compliance with operational and security standards.

• Promoted from Sales Associate to Head Manager within three months based on exceptional performance.
• Led recruitment, interviewing, onboarding, and training of new employees, ensuring alignment with company culture and operational needs.
• Managed staff scheduling, coaching, and performance development to build a high-performing team.
• Set and monitored daily sales goals while motivating the team to achieve business targets.
• Managed cash handling, banking, daily reporting, and operational procedures.
• Purchased inventory, ensuring quality standards and alignment with profitability and commercial objectives.
• Planned promotional events and social media campaigns, boosting customer engagement and increasing store traffic.