Emily Kelley

• Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
• Conducted thorough physical assessments, identifying abnormal findings and initiating appropriate actions for resolution.
• Improved patient outcomes by providing thorough and compassionate care during clinical rotations.
• Educated patients and their families on disease management strategies, promoting long-term health benefits.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Stocked, labeled, and inventoried medication to keep accurate records.

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• Maintained accurate inventory levels for efficient pharmacy operations and cost control.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Counted, measured and compounded medications following standard procedures.
• Supported pharmacists in compounding custom medications according to individual patient needs.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.