Emily Kenny

• Crafted high-quality beverages following standardized recipes to ensure consistency and customer satisfaction.
• Managed inventory levels, ensuring timely replenishment of supplies to maintain operational efficiency.
• Implemented process improvements that enhanced workflow efficiency during peak hours.
• Delivered exceptional customer service by actively engaging with customers and addressing inquiries promptly.
• Maintained cleanliness of workstations and adherence to health and safety regulations throughout shifts.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Maintained regular and consistent attendance and punctuality.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Streamlined ordering process, reducing wait times and increasing customer satisfaction.
• Enhanced customer experience by crafting customized beverage orders to meet individual preferences.

*Worked at the cash register

*Took orders on the headset for people coming in the drive thru

*Cleaned and swept the lobby; wiped down tables

*Washed and dried dishes

*Swept the floors after each customer

*Cleaned hairbrushes

*Rearranged beauty products and dusted shelves

• Organized and stocked products efficiently to enhance store presentation.
• Enhanced customer satisfaction by maintaining a well-organized and visually appealing store layout.