Emily Kerr
Geneva,NY
Summary
Hard working and dedicated professional with a proven track record at Geneva General Hospital, excelling in multi-tasking and customer service. Used problem-solving skills and oral communication to enhance customer satisfaction at Michael Kors and Walgreens. Along with improving academic performance as an Assistant Teacher. Demonstrated time management and interpersonal abilities, consistently achieving positive outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Unit Tech Clerk
Geneva General Hospital
03.2023 - 11.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Substitute Teacher
Geneva City School District
11.2021 - 02.2023
- Supported student physical, mental, and social development
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Sales Associate
Walgreens
09.2021 - 06.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Worked during COVID-19- Essential Worker
Sales Associate
Michael Kors
11.2018 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Criminal Justice
Eastern Nazarene College
Quincy, MAHigh School Diploma -
Geneva High School
Geneva, NY06.2018
Skills
- Multi-Tasking
- Oral communication
- Problem-solving skills
- Time Management
Timeline
Unit Tech Clerk
Geneva General Hospital
03.2023 - 11.2023
Substitute Teacher
Geneva City School District
11.2021 - 02.2023
Sales Associate
Walgreens
09.2021 - 06.2022
Sales Associate
Michael Kors
11.2018 - 04.2019
No Degree - Criminal Justice
Eastern Nazarene College
High School Diploma -
Geneva High School
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