Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Emily Kessler

Administrative Assistant
Santa Cruz,CA

Summary

Enterprising Office Administrator with 2 years of experience. Experience in planning and organization and providing comprehensive support to agents. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.

Overview

1
1
year of post-secondary education
4
4
years of professional experience

Work History

Administrative Assistant

Joe Phillips' Insured Retirement
Santa Cruz, CA
08.2019 - Current
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Generated reports and typed letters in Word and Adobe and prepared document based presentations.
  • Developed and maintained staff directory and company policy handbook for human resources department.
  • Utilized Access databases by pulling reports and other client based information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Handled client correspondence and tracked records to foster office efficiency.

Assistant to the CEO

Kevin Hutton Insurance Services
Arizona, CA
01.2021 - Current
  • Provides on call support for business startup
  • Developed and maintained staff directory and company policy handbook for human resources department.

Team Member

Taco Bell
Wheatland, CA
01.2018 - 09.2019
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Sought out ways to go above and beyond job requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Participated in cross-functional team-building activities.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.

Education

Associate of Arts - Anthropology; Sociology; Liberal Arts And Sciences

Cabrillo College
Aptos, CA
01.2020 - 05.2021

No Degree - Applied Anthropology; Sociology

University of California - Santa Cruz
Santa Cruz, CA
06.2021 - Current

Skills

Multi-line phone proficiency

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Timeline

No Degree - Applied Anthropology; Sociology

University of California - Santa Cruz
06.2021 - Current

Assistant to the CEO

Kevin Hutton Insurance Services
01.2021 - Current

Associate of Arts - Anthropology; Sociology; Liberal Arts And Sciences

Cabrillo College
01.2020 - 05.2021

Administrative Assistant

Joe Phillips' Insured Retirement
08.2019 - Current

Team Member

Taco Bell
01.2018 - 09.2019

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Emily KesslerAdministrative Assistant