Emily Khani
Irvine,CA
Summary
Accomplished Front Desk Receptionist with a proven track record at Panorama Dental, excelling in customer service and confidentiality handling. Demonstrated ability to manage appointments and maintain meticulous file organization, enhancing office efficiency. Mentored new team members, showcasing leadership and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Panorama Dental
Panorama City, CA
08.2022 - 09.2023
- Compiled and prepared reports and documents as requested.
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled sensitive information in a confidential manner.
- Completed basic bookkeeping and document filing.
Cashier
Baskin Robins
La Crescenta, CA
01.2022 - 07.2022
- Maintained work area and kept cash drawer organized.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customers' questions and provided information on store procedures or policies.
Education
Bachelor of Arts - Public Health
University of California, Irvine
Irvine, CA06-2025
Skills
- Appointment confirmation
- Confidentiality handling
- File organization
- Scheduling appointments
- Calendar management
- Customer service
- Money handling
- Cleaning and sanitizing
Languages
English
Full Professional
Armenian
Professional
Spanish
Elementary
Timeline
Front Desk Receptionist
Panorama Dental
08.2022 - 09.2023
Cashier
Baskin Robins
01.2022 - 07.2022
Bachelor of Arts - Public Health
University of California, Irvine
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