Hi, I’m
Emily Kiefer
Palmyra,PA
Summary
Currently taking a gap year to work and explore the professional environment before continuing education at The Pennsylvania State University on a pre-medicine track. Thrives on team collaboration and ensures that various assignments are completed in a timely fashion without sacrificing quality. Accustomed to multitasking and working efficiently to meet the changing demands of the workplace. Prioritizes organization and reliability. Remains positive and professional in stressful situations.
Overview
1
year of professional experience
1
Certificate
Work History
Hummelstown Swim Club
Lifeguard
08.2022 - Current
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR, per guidelines outlined by the American Red Cross, to offer individuals in distress optimal support.
- Educated patrons on safety protocols and enforced safety rules.
- Provided friendly customer service to guests and addressed concerns, including attending the snack bar as needed.
- Monitored guest safety in and around swimming pool and administered basic first aid as necessary.
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers, usually in the form of storms.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels, and other water chemistry.
The Hershey Company
Create Your Own Candy Bar Attendant
07.2022 - 06.2023
Job overview
- Maintained up-to-date knowledge of Chocolate World attractions and policies to answer guest questions.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Checked tickets and verified entry into the attraction.
- Learned basic information regarding food safety and allergens to educate guests on having a safe and enjoyable experience in the attraction.
- Learned how to troubleshoot computer-related difficulties in high-pressure situations.
- Monitored the flow of guests in and out of the attraction, ensuring that all purchased tickets were honored.
- Assisted in packaging and delivering finished candy bars to guests.
- Kept a close eye on machinery to notify proper personnel if a manual reset was needed.
- Collected trash, cleaned floors, wiped down plexiglass and computer screens, and removed trays to maintain fresh and clean customer areas.
Education
Palmyra Area Senior High SchoolPalmyra, PA
High School Diploma
06.2023
University Overview
- 3.9 GPA
- Margaret Rose Leach Memorial Scholarship Recipient in 2023
- Burger King Scholar's Program Honoree in 2023
- Outstanding French Student Award Recipient in 2023
- National School Choral Award Recipient in 2023
- Recognized as the Palmyra Rotary Club Student of the Month for March 2023
- Elected to the PA District Board of Key Club International in 2022
- Elected National Honor Society Vice President
- Elected Captain of Varsity Swimming & Diving Team in 2022
- Elected Secretary of Student Council in 2022
- Served as a Choir Officer in 2020, 2021, and 2022
- Selected as a State Finalist for the United States Senate Youth Program by the PA Association of Student Councils in 2021
- Relevant Coursework: AP Chemistry & AP Biology
Harrisburg Area Community CollegeHarrisburg, PA
Dual Enrollment
06.2023
University Overview
- 4.0 GPA
- Earned 13 college-level credits while still a high school student
- Relevant Coursework: Medical Terminology for Health Careers
Skills
- Critical Thinking
- Public Interaction
- Team Collaboration
- Active Listening
- Service-Orientation
- Problem Resolution
Certification
- PIAA Swimming & Diving Official (2023-present)
- Question, Persuade, Refer (QPR) (2023-2025)
- American Red Cross Lifeguard Certificate (2022-2024)
- Certified Clinical Medical Assistant (expected before the end of 2023)
Timeline
Lifeguard
Hummelstown Swim Club
08.2022 - Current
Create Your Own Candy Bar Attendant
The Hershey Company
07.2022 - 06.2023
Palmyra Area Senior High School
High School Diploma
Harrisburg Area Community College
Dual Enrollment
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