Summary
Overview
Work History
Education
Skills
Timeline
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Emily Kilman

Austin

Summary

Experienced and detail-oriented server with a customer-focused approach, offering 4 years of expertise in real estate and hospitality. Efficiently manages multiple tasks, delivers exceptional customer service, and drives sales revenue growth. Skilled in designing visually appealing marketing materials and collaborating with diverse professionals. Possesses excellent communication skills and a genuine passion for creating unforgettable dining experiences.

Overview

5
5
years of professional experience

Work History

Real Estate Assistant

Bellator Holdings
08.2024 - Current
  • Assisted real estate agents in preparing and organizing documents for property listings, including contracts, leases, and purchase agreements
  • Managed the scheduling of property showings and open houses, ensuring all parties involved were informed and prepared
  • Created visually appealing marketing materials such as brochures, flyers, and online listings to effectively showcase properties
  • Responded promptly to client inquiries via phone calls or emails, providing accurate information about available properties

Cocktail Waitress/Server

The Rose Room
08.2020 - 11.2024
  • Provided exceptional customer service to patrons by promptly taking and delivering food & drink orders
  • Efficiently managed a high volume of tables during busy shifts, ensuring timely delivery of drinks and maintaining customer satisfaction
  • Maintained cleanliness and organization of bar area, including restocking supplies and cleaning glassware
  • Developed strong relationships with regular customers through personalized service and attentive engagement

Education

Bachelor's degree - Health & Wellness

Texas State University
Austin, TX
08.2020

Skills

  • Sales Expertise
  • Hospitality Industry Background
  • Effective Communication
  • Strategic Upselling Techniques
  • Food and Beverage Service Experience

Timeline

Real Estate Assistant

Bellator Holdings
08.2024 - Current

Cocktail Waitress/Server

The Rose Room
08.2020 - 11.2024

Bachelor's degree - Health & Wellness

Texas State University

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Emily Kilman