Emily Kizer
Loretto,TN
Summary
Highly-dependable individual with sound understanding of management and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor. Competent with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.
Overview
18
18
years of professional experience
Work History
Certified Occupational Therapy Assistant/Director of Rehab Services
Powerback Rehabilitation
04.2012 - Current
- Provided education and instruction to patients and families.
- Promoted independence in activities of daily living by suggesting adaptions to activities.
- Gathered patient data and monitored patient progress at during therapy stages.
- Partnered with rehabilitation team to develop programming addressing capabilities of each patient.
- Documented patient treatment plans and recovery progress.
- Provided emotional support to patients adjusting to new cognitive and physical limitations.
- Responded to needs and concerns of residents and visitors.
- Enforced state and federal regulations as well as company policies and procedures for strict compliance.
- Assessed clinical documentation to monitor management of health data and care plan coding.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Selected effective treatment plans in line with personal goals for home, school or work life.
- Customer service with our medical partners and patients families.
- Daily scheduling of large staff along with labor management.
- planning and executing budgets
Certified Occupational Therapy Assistant
Amedisys Home Health
07.2009 - 04.2012
- Performed occupational therapy interventions in home health setting.
- Helped patients learn to perform basic tasks such as eating, grooming and dressing.
- Taught patients and families about conditions and exercises.
- Assisted patients with improving visual, motor and sensory management abilities.
- Promoted higher quality of life for patients and improved overall comfort and conditions by assisting with activities of daily living.
- Taught patients how to properly use therapy equipment.
- Developed successful reputation as result of establishing compassionate, supportive and professional relationships with patients with developmental and cognitive disorders.
- Provided support to patients with mobility issues and assisted with personal tasks to alleviate physical discomfort.
- Performed in patient advocacy role, championing safety, well-being and rights.
- Provided education and instruction to patients and families.
- Implemented patient treatment plans as established by licensed occupational therapists in support of patient goals.
- Selected, modified and customized adaptive equipment and assistive technology for patients.
- Gathered patient data and monitored patient progress at during therapy stages.
Certified Occupational Therapy Assistant
Countryside Rehabilitation
08.2008 - 04.2009
- Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
- Helped improve fine motor, visual perception and sensory processing skills.
- Provided direct occupational therapy services in short term/long term settings.
- Educated patients and families on conditions, treatments and home exercises.
- Evaluated treatment progress and adjusted to achieve maximum benefit.
- Advocated for all patients' health, safety, and rights.
- Provided compassionate care to patients with debilitating conditions.
- Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
- Assisted patients with activities of daily living (ADL) and functional mobility to increase comfort and quality of life.
- Maintained and promoted positive attitude toward clients and treatment programs.
- Helped determine realistic treatment goals and adjusted steps based on patient progress.
- Administered tests to assess nature of disabilities and limits of function and personal capacities.
- Provided support to help patients adjust to new physical or cognitive limitations.
- Worked effectively in fast-paced environments.
Doctor's Office Assistant
Jody's Optical
09.2005 - 08.2007
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Maintained confidentiality of records relating to clients' treatment
- Collected information, verified insurance and collected co-payments for patients as part of check-in process..
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Processed patient payments and scanned identification and insurance cards.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Straightened up waiting room to maintain neat and organized space.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Gathered, transcribed and typed medical information into charts.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Education
Associate of Applied Science - Occupational Therapy Assistant
Wallace State Community College - Hanceville
Hanceville, AL08.2008
High School Diploma -
Lexington High School
Lexington, AL05.2005
Skills
- Interdisciplinary Collaboration
- Therapeutic Techniques Knowledge
- Patient Care Standards
- Medical Records Maintenance and auditing
- Clinical Team Collaboration
- Patient Reception
- Active Listening
- Planning & Organizing
- Microsoft Office
- Excel
- Microsoft Word
- Computer Skills
- People Skills
- Reliable & Trustworthy
- Friendly, Positive Attitude
- PPE Use
- Good Work Ethic
- Organizational Skills
- Customer Service
- Problem Resolution
- Scheduling and labor management
- Payroll
Timeline
Certified Occupational Therapy Assistant/Director of Rehab Services
Powerback Rehabilitation
04.2012 - Current
Certified Occupational Therapy Assistant
Amedisys Home Health
07.2009 - 04.2012
Certified Occupational Therapy Assistant
Countryside Rehabilitation
08.2008 - 04.2009
Doctor's Office Assistant
Jody's Optical
09.2005 - 08.2007
Associate of Applied Science - Occupational Therapy Assistant
Wallace State Community College - Hanceville
High School Diploma -
Lexington High School
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