EMILY KNAUER

Work History

Financial Manager

United States Citizenship & Immigration Services

06.2024 - Current

Spearheads $4.3M budget; develops and executes financial strategy in accordance with all laws and regulations
Leads financial management of all District Office overseeing six offices' budget, developing the District's financial strategy, analyze available human resources data and production statistics to align fiscal best practices to maximize the resources provided to each field office personnel and overtime funding
Analyzes complex data analysis to accurately project fiscal year overtime compensations, reporting, and execution, aligning best practices with procurement, and coordinate the D23's Resource Allocation Plan

Supervisory Senior Director

Federal Bureau of Investigation (FBI)

04.2019 - 05.2024

Defined executive vision and executed FBI's inaugural Advanced Training Summit for 11 FBI divisions, impacting approximately 3,000 employees and 15,000 future trainees, to collaborate and establish the vision for FBI's Advanced Law Enforcement Training and Redstone Academy
As the lead for the Advanced Training Summit, I established a sustainable best practice; specifically, a detailed logistics checklist, attendee roster, template email communications to participants and executives, and templates PowerPoint presentation
Developed the executive vision and strategic plan for the role of training within the FBI's Wellness program, an FBI Director executive priority for wellness within the law enforcement communities; senior executive management relied on my Certified Professional Coach expertise to build curriculum
Led the development a tiered resource tool for law enforcement and critical/traumatic incident responders
The tool provides existing external and non-federal resources to the workforce to immediately provide opportunities to enhance knowledge, skills, and abilities in the areas of physical fitness, psychological wellness, mindfulness, social wellness, and mental health
Certified Employee Assistance Program Peer to provide confidential support to employees within the FBI; trained in providing guidance to senior executives and employees on policy matters related to maximizing employee wellness pre- and post-critical incident, performance appraisal issues, and various other personal/professional difficulties
Executive consultant and mid-level facilitator across multiple disciplines including internal and external workplace project team, including the integration and planning for large scale training facilities and office furniture, information technology, audio/visual, and construction experts, vendors, and customers to manage day-to-day program requirements and develop a strategic facilities plan for the upcoming year(s)
Led end-user influencing executive vision and strategic change management to determine the program requirements for a $25M renovation and revision of an innovation and collision facility for FBI Academy students, staff, and external law enforcement partners
Leads FBI's Training Division local facilities projects across 1.7M square feet of office and training facilities
Incorporating complex business processes such as the installation/storage and deployment of over $6M in Information Technology, design and installation of furniture, and executive/end-user integration and validation remains on schedule and on budget
Serves as the senior technical supervisor for routine and complex technology solutions for presentation systems and the integration with information technology to allow the highest level of professional law enforcement training to be conducted at FBI Academy
FBI's largest custom projector screen broke 25 feet above the FBI Auditorium's stage and no direct entry point into the building upon replacement
The priority was to minimize the down time as the 1,000 person Auditorium hosts FBI's most prestigious events
I created and briefed multiple formal presentations after intense research to identify several procurement solutions, several with unacceptable delays to the internal experts in facilities, budget, procurement, and my executives resulting in receiving Finance & Facilities Division approval to utilize existing contracts for labor to minimize the procurement of the custom projector screen
Leads digitization initiatives to ensure FBI's largest training/conference/events location, the FBI Academy, provides the highest quality of audio/visual technology in 56+ classrooms and 20+ conference rooms with 10,000 yearly attendees, students, and employees accessing on-site facilities
Independently led planning, program budgeting, and execution for $350k per FY to identify new technical solutions, hardware management & upgrades, lifecycle management & immediate technical support to improve video/audio and presentation capabilities within standard & complex classroom requirements, including SCIF classrooms, to ensure students and instructors are not limited by technology
Serves as the expert for writing and evaluating Statement of Work (SOW), Performance Work Statement (PWS), Statement of Objective (SOO), Independent Government Cost Estimate (IGCE), and IT Acquisition Requests (ITAR) & submits all documentation utilizing FBI's requisition request database
Works with Contract Officers & Contracting Officer Representative (COR) to verify program requirements, identify contract inefficiencies, propose and coordinate solutions & conduct vendor evaluation & selection
Currently pursuing certification as a COR
Leads a technical call center for on-demand technical service for internal and external customers attending training or an event within the FBI Academy; to include three levels of classification and ensuing FBI security protocols are executed to protect the mission requirement
Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.

Executive Academic Leadership Director

FBI Academy

08.2012 - 04.2019

Expert with 7+ years' experience in large event planning coordinating more than sixty, $100k+ leadership development events, serving 37,000 special agents/analysts/professional staff around the globe from junior to senior level learners via traditional classroom & virtual training settings
Curriculum designer/instructor/facilitator for a multitude of leadership and career development programs, taught knowledge/skills/abilities employees are expected to apply in their careers
Lead Project Manager with 5+ years' experience responsible as FBI's leadership development portfolio leader, complex course delivery, curriculum development, process improvement expert, leadership coach, and served as Special Assistant to FBI's Executive Assistant Director (EAD) of the Human Resources Branch
Designed/facilitated 1-week course for first-time supervisors applying coaching expertise in topics from active listening & constructive conflict to mentoring & time management
Co-authored FBI's Leading People 100-page student guide, job aids, and facilitation guides
Course development for FBI's National Academy undergraduate leadership course; contributed and developed course content for the following topics: Implicit Bias Utilizing Neuroscience, Active Listening for Law Enforcement Executives, Influential Communication, Motivation in Law Enforcement, Giving and Receiving Feedback
Data analytics lead; create, analyze, and interpret data and metrics to determine organizational impact of LDP throughput, graduates, organizational impact, course effectiveness and address deficiencies by recommending courses of action to adjust strategy
Expert in coordinating and overseeing complex logistical requirements of large course delivery to include: enrollment, lodging, travel authorization, special accommodations, communication to attendees, customer service, on-site facilities management, and coordinating the mass printing of all materials
Increased the efficiency and effectiveness by streamlining the operations of LDP's course logistics functions (enrollment, assessment distribution, lodging coordination, onsite coordination and customer service) resulting in the successful delivery of 80 courses, graduating approximately 5,000 participants
Certified Professional Coach in Leading People courses conducted 150+ coaching sessions with first-time supervisors to facilitate resolution of their toughest career and life challenges
Authored/executed a multi-million dollar federally compliant budget supporting contract management/student & employee travel/invoice and recordkeeping systems
Led contract management operations from competition through award and completion

Sign Language Interpreter

FBI Headquarters

08.2008 - 08.2012

Fluent in American Sign Language and provided and supported FBI Staff and FBI Special Agents when providing ASL interpretation
Executive management's go-to advisor for guidance on reasonable accommodation for hiring and interpreting/deaf & hard of hearing-related strategies/laws/policies
Organized/taught American sign language for FBI employees & National Academy students

Summary

Overview

Work History

Financial Manager

Supervisory Senior Director

Executive Academic Leadership Director

Sign Language Interpreter

Education

Executive Master's - Business Administration

MS - Industrial/Organizational Psychology

BA - American Sign Language

Skills

Security Clearance

Certification

Timeline

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