Emily Knight
Oakley,CA
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Police Officer
San Jose Police Department
10.2018 - Current
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Conducted preliminary investigations at scenes of major crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Receptionist
Hand And Stone Massage And Facial
01.2016 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
Loss Prevention Associate
Sears
01.2012 - 01.2015
- Consulted with store managers on bases to perform loss investigations.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Completed loss control surveys for underwriting information and evaluation.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Education
Bachelor of Arts - Criminal Justice
Sonoma State University
Rohnert Park, CA05.2017
Skills
- Human Relations
- Reading Comprehension
- Outreach Initiatives
- Problem Management
- Criminal Law Knowledge
- Conflict Resolution Tactics
- Report Writing
- Collecting Statements
- Community Relations
- Community Policing
- Interviewing Witnesses
- Community Safety
Certification
- CFR - Certified First Responder
Timeline
Police Officer
San Jose Police Department
10.2018 - Current
Receptionist
Hand And Stone Massage And Facial
01.2016 - 10.2018
Loss Prevention Associate
Sears
01.2012 - 01.2015
Bachelor of Arts - Criminal Justice
Sonoma State University
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