Emily Koelsch

Staff Resource Team and DPC pager

System Staffing Office (SSO)

• Delivered high-quality care to Medical-Surgical patients in hospital facility.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Facilitated personal hygiene management, feeding and ambulation.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

• Transported patients between rooms and appointments or testing locations.
• Documented patient information and care activities in electronic health record.
• Delivered high-quality care to Medical-Surgical patients in a hospital setting.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Upheld infection control and prevention policies across different patient-facing areas.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

• Supported needs of 20+ residents under long-term care.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Helped patients with self-feeding and assisted feeding, based on individual needs.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Obtained client medical history, medication information, symptoms, and allergies.
• Completed EKGs and other tests based on patient presentation in office.

• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Investigated and resolved accounting, service and delivery concerns.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Restocked and organized merchandise in front lanes.
• Handled cash with high accuracy and took care to check bills for fraud.
• Greeted customers entering store and responded promptly to customer needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Checked personal identifications during alcohol and tobacco sales.
• Helped customers complete purchases, locate items, and join reward programs.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Worked flexible schedule and extra shifts to meet business needs.