Emily Strayer
Waynesboro,PA
Summary
Compassionate Medicine Tech possessing exceptional communication and organizational skills. Offering 9 years of experience in providing basic patient care under direction of nursing staff. Accustomed to feeding, bathing, grooming and transporting patients and medication administration.
Overview
8
8
years of professional experience
Work History
Personel Support Specalist
Hope Counseling and Wellness LLC
Hagerstown, MD
11.2022 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Processed and submitted invoices for payment in a timely manner.
- Reconciled accounts to ensure accuracy of billing information.
- Assisted with month-end closing procedures related to billing activities.
- Followed up on unpaid invoices to ensure timely collection of payments due.
- Answered customer inquiries regarding insurance policies, coverage options and claims processes.
- Created spreadsheets tracking sales statistics, customer data, policy changes.
- Filed and submitted insurance claims.
- Signed payment approvals accepted claims.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Precisely calculated refunds, premiums and adjustments.
Medicine Technician
Williamsport Retirement Village
Williamsport, MD
05.2017 - Current
- Monitored medication expiration dates and removed outdated items from shelves.
- Prepared patient-specific medications according to physician orders and protocols.
- Maintained records of controlled substances per state regulations and DEA requirements.
- Verified accuracy of prescription information prior to dispensing or administration of drugs.
- Assisted with the training of new staff on departmental policies, procedures, and standards.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Therapeutic Recreation Assistant
Homewood Retirement Center
Williamsport, MD
05.2016 - 05.2017
- Monitored progress of participants during activities to ensure safety and successful outcomes.
- Educated families about the benefits of therapeutic recreation services for their loved ones.
- Maintained accurate records of participant attendance and progress reports related to goals achieved.
- Collaborated with other professionals including physical therapists, occupational therapists, speech-language pathologists and counselors on interdisciplinary treatment plans.
- Encouraged inclusion between participants with different levels of ability or disability.
- Participated in team meetings with other healthcare providers to discuss client's progress towards goals set forth in treatment plan.
Education
Some College (No Degree) - CNA/GNA Certificate
Hagerstown Community College
Hagerstown, MDSkills
- Training and coaching
- Data Entry
- File Management
- Scheduling
- Medication Administration
- Vital Sign Monitoring
- Infection Control
- Medical terminology knowledge
- Patient Relations
- Patient Assessments
- Patient-focused care
- HIPAA
- Dosage Calculation
- Emergency Response
- First Aid/CPR
Affiliations
Being a mom
Church
Baking
Gardening
Reading
Timeline
Personel Support Specalist
Hope Counseling and Wellness LLC
11.2022 - Current
Medicine Technician
Williamsport Retirement Village
05.2017 - Current
Therapeutic Recreation Assistant
Homewood Retirement Center
05.2016 - 05.2017
Some College (No Degree) - CNA/GNA Certificate
Hagerstown Community College
Similar Profiles
Nidia BermudezNidia Bermudez
Licensed Bilingual Outpatient Therapist and Bilingual Coordinator at New Hope Counseling and Wellness LLCLicensed Bilingual Outpatient Therapist and Bilingual Coordinator at New Hope Counseling and Wellness LLC
Erin WilliamsErin Williams
Owner/Licensed Professional Counselor at Pathways of Hope Counseling, LLCOwner/Licensed Professional Counselor at Pathways of Hope Counseling, LLC
Chanta LeeChanta Lee
Virtual Behavior Analyst Assistant at Walker Counseling And Wellness LLCVirtual Behavior Analyst Assistant at Walker Counseling And Wellness LLC