Hardworking and passionate job seeker with strong organizational skills eager to achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
15
15
years of professional experience
Work History
Clinic Assistant
Robbinsdale Clinic P.A.
2017.01 - 2024.02
Helped front desk staff register and process patients.
Assisted with documenting clinic activities and updated medical records.
Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Medical Administrative Assistant
Planned Parenthood Of Minnesota
2013.03 - 2017.01
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Organized paperwork such as charts and reports for office and patient needs.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Patient Service Representative
Meadowbrook Women's Clinic
2009.01 - 2013.03
Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Verified insurance eligibility and coverage for patients.
Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Filed and maintained patient records in accordance with HIPAA regulations.
Education
East High School
Madison, WI
Skills
Friendly, productive attitude
Teamwork and Collaboration
Customer Service
Reliable team player
Patient-focused care
Medical Office Organization
Payment Collection and Medical Billing
Time Management
Timeline
Clinic Assistant
Robbinsdale Clinic P.A.
2017.01 - 2024.02
Medical Administrative Assistant
Planned Parenthood Of Minnesota
2013.03 - 2017.01
Patient Service Representative
Meadowbrook Women's Clinic
2009.01 - 2013.03
East High School
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