Emily Kreitzer
Madison,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
15
15
years of professional experience
Work History
Clinic Assistant
Robbinsdale Clinic P.A.
01.2017 - 02.2024
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Medical Administrative Assistant
Planned Parenthood Of Minnesota
03.2013 - 01.2017
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Patient Service Representative
Meadowbrook Women's Clinic
01.2009 - 03.2013
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
East High School
Madison, WISkills
- Friendly, productive attitude
- Teamwork and Collaboration
- Customer Service
- Reliable team player
- Patient-focused care
- Medical Office Organization
- Payment Collection and Medical Billing
- Time Management
Timeline
Clinic Assistant
Robbinsdale Clinic P.A.
01.2017 - 02.2024
Medical Administrative Assistant
Planned Parenthood Of Minnesota
03.2013 - 01.2017
Patient Service Representative
Meadowbrook Women's Clinic
01.2009 - 03.2013
East High School
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