Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Krolczyk

Grand Rapids

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Looking forward to contributing to team success and achieving positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Server

Uccello's Hospitality Group
01.2025 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Processed orders and sent to kitchen employees for preparation.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

North Channel Brewing Company
05.2022 - 12.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Education

BBA - Accounting And Finance

Grand Valley State University
Allendale, MI
05-2027

Associate of Arts - Liberal Arts And Sciences

West Shore Community College
Scottville, MI
12-2024

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Computer skills
  • Microsoft Excel
  • Communication

Timeline

Server

Uccello's Hospitality Group
01.2025 - Current

Server

North Channel Brewing Company
05.2022 - 12.2025

BBA - Accounting And Finance

Grand Valley State University

Associate of Arts - Liberal Arts And Sciences

West Shore Community College
Emily Krolczyk