Emily Lam

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Waitress/Hostess/Cashier

China Lantern Restaurant

10.2019 - Current

Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Catering - Student Manager

UCCS

08.2017 - 10.2019

Implemented effective communication channels between students, staff, and faculty to promote transparency and collaboration.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

East High School

Pueblo, CO

01.2017

Skills

Organizational Skills
Continuous Improvement
Work Planning and Prioritization
Customer Relationship Management

Attention to Detail
Time management abilities
Task Prioritization

Professional References

Marilyn Wagner,

Retired High School Teacher, 9 MacNeil Road, Pueblo, CO, 81001, 719-250-8131, irish615@gmail.com

Corey King,

Executive Chef and Associate Director of Culinary Services, 1420 Austin Bluffs Pkwy, Colorado Springs, CO, 80918, 719-726-1953, cking2@uccs.edu

Experience And Skills

Problem-solving abilities
Attention to detail
Strong work ethic
Time management
Patience and communication

Languages

Chinese (Cantonese)

Limited Working

Spanish

Elementary

Timeline