Emily Lane

Work History

Receptionist

Massage Luxe Spa

08.2022 - Current

Greeted incoming visitors and customers professionally, providing friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.

Stay at Home Mother of Four

Self-employeed

11.2013 - 08.2022

Oversaw day-to-day activities of my children, based on needs and academic achievement
Determined needed and relevant interventions based on each of my children's cognitive abilities and current needs- My daughter Penelope was diagnosed with Special Needs at 12 months of age. I have worked with her and her ever-changing curriculum to prepare her for this upcoming year of kindergarten! She has made such immense progress over the years!
Provided a routine life, focusing on and managing activities such as organization, food budgeting, daily activity, each child's specific needs, and educational growth.
Worked with each of my children's individual strengths and weaknesses, with emphasis on Penelope, to improve life choices and maximize the benefits of educational programs and Occupational Therapy.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, love, friendliness, confidence, and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in a fast-paced environment.
Proved successful working within tight deadlines in an ever-changing, fast-paced atmosphere.
Provided a safe, and goal-orientated environment.
Gave positive reinforcement, love, care, 1:1 attention, kisses, hugs, and bandaged knees to those in need.
Engaged in daily routine, made up of fun projects, creativity, learning engagement, crafts, daily living, socialization, and grade-level sensitive, academic goals.

Paraprofessional

Garden City Public Schools

09.2012 - 11.2013

Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
Encouraged a dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
Set up visual aids, equipment, and classroom displays to support the teacher's lesson delivery.
Relieved classroom teacher during breaks and maintained order and structure in the classroom.
Monitored students on field trips, handling roll calls and group movement to keep youths safe in public settings.
Reported on student progress, behavior, and social skills to parents.
Organized and guided skills practice, research and memorization tasks for students.
Tailored lesson plans for students with emotional and cognitive disabilities.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Handed out classroom materials, like pencils, paper, and crayons.
Graded tests and papers and recorded grades for teaching staff.
Maintained head count and attendance sheets.
Prepared reports and paperwork for parent-teacher conferences.

Job Coach

Garden City Public Schools

09.2010 - 09.2012

Counseled students one-on-one, regarding current situation, desires, aptitudes, education, employment history, and current employment.
Assisted students in building successful job search strategies.
Kept detailed records of individual histories, scores and documents.
Worked with job seekers to determine job targets based on skills and personality.
Mentored students on compliance, procedural and performance strategies.
Worked in a variety of environments, to better ensure each student's comfortability and confidence within each task.
Worked with individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations.
Helped students develop organizational, time management and study skills.
Empowered students through counseling and skill-building exercises.
Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
Collaborated with parents, school faculty and social workers to address problems and grow student success.
Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Identified issues that hindered student academic achievement.
Used standardized assessments to evaluate the abilities, interests, and characteristics of different students.
Encouraged students to explore age-appropriate and career-related opportunities.
Collaborated with teachers and administrators in the development, evaluation, and revision of school programs and in the preparation of master schedules for curriculum offerings.

Substitute Teacher, K-12

AESOP/Garden City Public Schools

09.2007 - 09.2010

Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance. Eventually was asked to take a full-time position as an employee for the Garden City School District.
Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Administered and graded tests and quizzes and reported performance to primary teacher.
Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
Took notes and prepared reports on school day activities to provide to primary teacher.
Supervised lunchroom and recess activities.
Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Provided instruction for students in core subject areas.
Developed rules and set goals to maintain order in classroom.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Assigned, explained and graded homework.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Studied changing curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.

Summary

Overview

Work History

Receptionist

Stay at Home Mother of Four

Paraprofessional

Job Coach

Substitute Teacher, K-12

Education

Bachelor of Arts - Secondary Education

Skills

Accomplishments

Timeline

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