Emily Leagan
Greenville,NC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Keystone Management
Pirates Cove Student Living
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Manage working with approximately 200 residents
Server
Mellow Mushroom Pizza Bakers
01.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Managed providing from 10-30 customers at once.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Manager's Assistant
Firehouse Subs
04.2021 - 12.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed on average 142 customers per shift
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Cashier
Smithfield's Chicken N Barbecue
02.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Catered to at least 60 customers daily
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor of Business Administration - Business Administration
East Carolina University
Greenville NC05-2025
Associate of Science - Business Administration
Johnston Community College
Smithfield, NC05-2023
High School Diploma -
Johnston County Early College Academy
Smithfield, NC05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Organizational skills
- Critical thinking
Certification
- Microsoft Office Specialist (MOS) Certification
- Excel Certification
Timeline
Keystone Management
Pirates Cove Student Living
09.2024 - Current
Server
Mellow Mushroom Pizza Bakers
01.2023 - 08.2024
Manager's Assistant
Firehouse Subs
04.2021 - 12.2022
Cashier
Smithfield's Chicken N Barbecue
02.2020 - 04.2021
- Microsoft Office Specialist (MOS) Certification
- Excel Certification
Bachelor of Business Administration - Business Administration
East Carolina University
Associate of Science - Business Administration
Johnston Community College
High School Diploma -
Johnston County Early College Academy
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