Summary
Overview
Work History
Education
Skills
Timeline
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Emily Lee

Pensacola,FL

Summary

Friendly and customer-focused Team Leader with three years' experience performing food service jobs to deliver outstanding guest experience. Skilled in providing quality fast work that exceeds organizational expectations, unique focus on customer satisfaction, team productivity, and workplace efficiency. Eager to take on new challenges and grow with a successful company.

Overview

4
4
years of professional experience

Work History

Library Student Assistant

John C. Pace Library
08.2023 - Current
  • Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
  • Organized returned books and materials and assisted with shelving.
  • Checked out and checked in items using library computer system.
  • Helped patrons locate resources using catalog and circulation systems.

Team Leader

Chick-fil-A
05.2020 - 07.2023
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Bachelor of Science - Nursing

The University of West Florida
Pensacola, FL
05.2027

High School Diploma -

North Florida Christian School
Tallahassee, FL
05.2023

Skills

  • Problem-Solving
  • Coaching and Mentoring
  • Employee Performance Evaluations
  • Teamwork
  • Cash Handling
  • New Hire Training
  • Complaint Resolution

Timeline

Library Student Assistant

John C. Pace Library
08.2023 - Current

Team Leader

Chick-fil-A
05.2020 - 07.2023

Bachelor of Science - Nursing

The University of West Florida

High School Diploma -

North Florida Christian School

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Emily Lee