Emily Lee
South Jordan,UT
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Zenith Family Health Centers
Riverton, UT
08.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Contacted medical facilities to schedule patients for admission.
- Cleaned and maintained medical equipment following procedures and standards.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized patient charts before each day's clinic sessions began.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Collected samples from patients for laboratory testing purposes.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Provided assistance to medical staff in performing minor surgical procedures.
- Measured vital signs and took medical histories to prepare patients for examination.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Medical Assistant
Ocean Breeze Medical Group
San Clemente, CA
06.2023 - 08.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted medical facilities to schedule patients for admission.
- Cleaned and maintained medical equipment following procedures and standards.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Handled general office duties to support administrative staff during peak hours.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Supported administrative staff by processing payments.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant/Receptionist/Float
Kratzer Pediatrics
Fresno, CA
03.2016 - 01.2017
- Greeted and checked in patients, updating patient information in computer system.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Informed patients of financial responsibilities prior to rendering services.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Checked patients in and out for appointments and collected co-payments.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled and confirmed patient appointments and consultations.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Communicated with patients with compassion while keeping medical information private.
- Monitored office supplies inventory and placed orders when necessary.
- Handled general office duties to support administrative staff during peak hours.
- Performed basic laboratory tests such as blood draws, urinalysis, and glucose testing.
- Provided administrative support for medical staff, including scheduling appointments and managing patient information.
Medical Assistant
Newport Coast Plastic Surgery
Newport Beach, CA
11.2013 - 09.2014
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted medical facilities to schedule patients for admission.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Changed dressings on wounds to prevent infection and check for healing.
- Handled general office duties to support administrative staff during peak hours.
- Filed insurance claims forms in accordance with applicable regulations.
- Prepared treatment rooms for patient examinations.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Communicated with ancillary departments on patient's behalf during the entire pre-operative process.
- Managed patient check-in and check-out procedures and processed payments.
- Conducted follow up calls with patients after their procedure was completed.
- Ensured that all required documents were obtained prior to scheduled procedures.
Education
High School Diploma -
Murrieta Valley High School
Murrieta, CA06-2013
Skills
- Intake control
- Medical office administration
- Phlebotomy
- Check-in coordination
- Patient-focused care
- Anatomy and physiology
- Lab equipment setup
- Patient triage
- Quick problem solver
- Companionship and emotional support
- Calm and level-headed under duress
- Medical abbreviations
- Patient charting expertise
- Diagnostic coding
Certification
- Certified Medical Assistant
- EHR Certified
- BLS / CPR Certifed
References
References available upon request.
Timeline
Medical Assistant
Zenith Family Health Centers
08.2024 - Current
Medical Assistant
Ocean Breeze Medical Group
06.2023 - 08.2024
Medical Assistant/Receptionist/Float
Kratzer Pediatrics
03.2016 - 01.2017
Medical Assistant
Newport Coast Plastic Surgery
11.2013 - 09.2014
High School Diploma -
Murrieta Valley High School
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