Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Shadowing
Timeline
Generic

Emily Lee

Columbus

Summary

Energetic Patient Care Associate dedicated to efficient and effective collaboration between care teams, patients and families. Focused on delivering high-quality care to individuals from diverse backgrounds. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions. Kind and energetic with outstanding bedside manner.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Associate

Ohio State Richard M. Ross Heart Hospital
01.2025 - Current
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Maintained clean, safe, and well-organized patient environment.
  • Performed patient mobility services by turning, lifting, moving and repositioning patients.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
  • Assisted with patient transfers and ambulation.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Documented patient information and care activities in electronic health record.

Fine Dining Guest Services

The Barn at Rocky Fork Creek
11.2021 - Current
  • Greeted guests warmly and professionally.
  • Checked reservations, managed wait list, and coordinated seating arrangements.
  • Assisted servers in delivering orders to guest tables promptly.
  • Promoted positive customer relations by providing excellent service to all patrons.
  • Communicated with kitchen staff regarding order specifications, allergies, and dietary restrictions of guests.
  • Responded quickly to customer complaints or special requests in a friendly manner.
  • Resolved conflicts between customers courteously when necessary.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Patient Care Associate

Ohio State University Wexner Medical Center
08.2023 - 01.2025
  • Provided direct patient care and support services in accordance with established standards and practices.
  • Assisted patients with activities of daily living such as bathing, grooming, dressing and toileting.
  • Monitored vital signs including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
  • Helped maintain a safe environment for the patient by ensuring that all medical equipment is functioning properly and securely stored when not in use.
  • Communicated regularly with nursing staff regarding changes in patient condition or needs.
  • Assisted physicians during examinations and procedures as requested.
  • Provided emotional support to family members of patients facing difficult health challenges.
  • Transported patients before and after surgeries and procedures
  • Ordered supplies necessary for providing quality patient care on an ongoing basis.
  • Observed changes in the physical condition of a patient and reported any issues immediately to the nurse supervisor.

Education

Bachelor of Science - Health Sciences

The Ohio State University
05-2025

Associate of Arts - Arts And Sciences

The Ohio State University- Newark
01-2024

Skills

  • Behavior redirection
  • HIPAA Compliance
  • Medical Terminology
  • Patient Education
  • Vital signs monitoring
  • Conflict Mediation
  • Patient Transport
  • Phlebotomy Techniques
  • Organizational Skills
  • Direct Patient Care
  • Relationship Building
  • EKG Interpretation
  • Community activities
  • Verbal and written communication
  • Doppler Blood Pressure
  • LVAD training

Certification

  • Telemetry Certified
  • CPR certified- valid through 2025

Volunteer

  • Volunteer at Mid- Ohio food bank once a week
  • Volunteer on crisis hotline- 4hrs/week
  • Dog-sitter for Buckeye for Paws

Shadowing

  • Shadowed 3 different doctors in various specialties abroad in Portugal
  • Got to become familiar with the European health system
  • Had the opportunity to watch various surgeries and procedures be performed
  • Shadowed a PA on a Heart failure inpatient floor
  • Shadowed a Orthopedic PA in the OR and on inpatient floors
  • Shadowed a Family Medicine PA in an outpatient setting

Timeline

Patient Care Associate

Ohio State Richard M. Ross Heart Hospital
01.2025 - Current

Patient Care Associate

Ohio State University Wexner Medical Center
08.2023 - 01.2025

Fine Dining Guest Services

The Barn at Rocky Fork Creek
11.2021 - Current

Associate of Arts - Arts And Sciences

The Ohio State University- Newark

Bachelor of Science - Health Sciences

The Ohio State University

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Emily Lee