Summary
Overview
Work History
Education
Skills
Timeline
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Emily Lee

Subway (University of California, Riverside)
Fresno,CA

Summary

Knowledgeable In services with strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer experiences.

7
years of professional experience

Work History

Summer Customer Service Associate

4 Years 7 Months
Judy's Donuts | Fresno, California | 01.2022 - 2025
  • Delivered fast, friendly service to diverse customers in high-traffic bakery, enhancing customer satisfaction.
  • Processed cash and orders while ensuring storefront cleanliness, contributing to a positive shopping environment.
  • Trained new staff on store procedures and customer service protocols, improving onboarding experience.
  • Provided support during summer season, helping to meet customer demands.

Sandwich Artist / Cashier

1 Year
Subway (University of California, Riverside) | Riverside, California | 01.2023 - 01.2024
  • Delivered fast, friendly service to diverse customers in high-traffic, fast-paced campus setting.
  • Managed cash handling, processed orders, and ensured cleanliness of storefront.
  • Trained new staff on store procedures and customer service protocols to enhance service quality.

Summer Food Service Assistant

2 Years
Angkor Bistro | Fresno, California | 01.2017 - 01.2019
  • Delivered exceptional customer service to students and staff, enhancing their dining experience.
  • Prepared food to order, ensuring accuracy and efficiency to meet customer expectations.
  • Upheld food safety standards and maintained cleanliness to support a safe dining environment.
  • Worked during summer months in various roles

Education

Bachelor of Arts - Biology

California State University, Fresno | Fresno, California | 07-2026
In Progress

Bachelor of Science - Cell, Molecular, and Developmental Biology

University of California, Riverside | Riverside, California | 01-2024

Skills

Customer Service
Cash Handling
Food Handling & Safety
Teamwork & Communication

Timeline

Sandwich Artist / Cashier
Subway (University of California, Riverside)
01.2023 - 01.2024
Summer Customer Service Associate
Judy's Donuts
01.2022 - 2025
Summer Food Service Assistant
Angkor Bistro
01.2017 - 01.2019
University of California, Riverside
Bachelor of Science from Cell, Molecular, and Developmental Biology
California State University, Fresno
Bachelor of Arts from Biology

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