Summary
Overview
Work History
Education
Skills
Timeline
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Emily LeForte

Bay Minette,AL

Summary

Dynamic and versatile professional with a proven track record at Salty Siren Studios, excelling in design skills and customer relations. Leveraged creativity and a strong work ethic to increase clientele by consistently delivering high-quality, custom tattoo designs. Skilled in hygiene and sterilization, with a knack for fostering positive client relationships and driving repeat business. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

10
10
years of professional experience

Work History

Tattoo Artist/Office Manager/Owner

Salty Siren Studios
12.2020 - 09.2024
  • Utilized photographs and sketches from customers to develop ideas.
  • Created custom tattoo designs for customers.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
  • Demonstrated adaptability by working with various equipment types depending on the specific requirements of each project.
  • Maintained an organized client database for efficient appointment scheduling and tracking of completed artwork.
  • Assisted in managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.
  • Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
  • Maintained schedule and kept appointment times.
  • Kept areas neat and clean and equipment sanitized.
  • Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
  • Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
  • Applied permanent tattoos using indelible, non-toxic ink.
  • Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
  • Accepted and processed customer payments.

Cashier/Special Services Associate/Paint Associate

The Home Depot Inc
04.2015 - 12.2020
  • Used POS system to enter orders, process payments and issue receipts.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Gift Shop Sales Associate

Cracker Barrel
03.2015 - 05.2015
  • Completed daily tasks accurately and on-time to support shop needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Assisted in training new hires on store procedures, policies, and product knowledge.

Crew Member

Jersey Mike's Subs
01.2015 - 02.2015
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Assisted other team members to achieve goals.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

GED -

Florida Virtual School
Pensacola, FL
05.2015

Skills

  • Hygiene and Sterilization
  • Design skills
  • Professionalism and Ethics
  • Creativity and imagination
  • Steady hand control
  • Customer Relations
  • Drawing and sketching
  • Appointment Scheduling
  • Client consultation
  • Sanitation Procedures
  • Aftercare advice
  • Color theory knowledge
  • Sanitizing requirements
  • Collaboration with clients
  • Money Handling
  • Patience and Perseverance
  • Anatomy Understanding
  • Business knowledge
  • Industry Trends Awareness
  • Adaptability and Versatility
  • Customer Orders
  • Social Media Presence
  • Marketing and promotion
  • Customer Service
  • Problem-Solving
  • Creative Thinking
  • Strong Work Ethic
  • Multitasking and Organization
  • Teamwork and Collaboration
  • Relationship Building
  • Attention to Detail
  • Inventory Management
  • Calendar Management
  • Answering Phones
  • Project Planning
  • Flexible Schedule
  • Sales Promotions
  • Schedule Management

Timeline

Tattoo Artist/Office Manager/Owner

Salty Siren Studios
12.2020 - 09.2024

Cashier/Special Services Associate/Paint Associate

The Home Depot Inc
04.2015 - 12.2020

Gift Shop Sales Associate

Cracker Barrel
03.2015 - 05.2015

Crew Member

Jersey Mike's Subs
01.2015 - 02.2015

GED -

Florida Virtual School

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Emily LeForte