Emily Lemen
Ellicott City,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Management Assistant
Enterprise Holdings
Hanover, MD
08.2023 - Current
- Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
- Maintained contact lists, prepared presentation materials, and tracked expenses.
- Assisted in the preparation of budgets by compiling data related to costs and revenues.
- Assisted in new hire trainings and onboarding to educated employees on company policies and procedures.
- Developed and implemented strategies for providing excellent customer service experience.
- Top 5% of Sales Performance for Maryland Region.
Office Manager
American Heritage Online Auction Service
Hagerstown, MD
05.2019 - 07.2023
- Coordinated with supervisors to develop and execute operational plans.
- Managed administrative processes and prepared key documentation.
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Set and confirmed customer appointments and job acquisitions.
Education
MBA - Business Administration
Shepherd University
Shepherdstown, WV05.2023
Bachelor of Science - Business Administration
Shepherd University
Shepherdstown, WV05.2022
High School Diploma -
Grace Academy
Hagerstown, MD05.2019
Skills
- Sales Expertise
- Self-Motivated
- Customer Service
- Time Management
- Team Leader
- Budget Administration
Timeline
Management Assistant
Enterprise Holdings
08.2023 - Current
Office Manager
American Heritage Online Auction Service
05.2019 - 07.2023
MBA - Business Administration
Shepherd University
Bachelor of Science - Business Administration
Shepherd University
High School Diploma -
Grace Academy
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