Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Lemusu

Eagle Mountain

Summary

Skilled technician with a proven track record at Certified Disaster Services, adept in multitasking and organization, excels in high-pressure situations. Demonstrated empathy and effective conflict resolution in customer service roles, enhancing customer loyalty. Expertise in detail-oriented tasks and customer interaction, achieving efficient problem-solving and process improvements.

Overview

17
17
years of professional experience

Work History

I9 Sports

Salt Lake County Recreation
02.2022 - Current

Set up, take down, sports facilities. On site person in charge. Give directions, follow up with event coordinators. Assist players, coaches, referees, parents during sporting events. Managing difficult situations on site under high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Assist officials, referees with their responsibilities and occasionally officiating a game when the referee does not show up.

Technician

Certified Disaster Services, Complete Restoration
09.2022 - 05.2024

Maintaining a safe work environment. Assist with water or fire damage related cleanup and repair. Carpet cleaning, Taking clothing to and from cleaners, scrubbing, cleaning, vacuuming, anything to assist in damage repair. Various assignments as necessary. Some data entry.

Caregiving

06.2007 - 09.2022
Stay at home mom, raising my children

In Home Day Care Provider

Self Employed
01.2008 - 06.2020

Provided a welcoming atmosphere where families felt comfortable entrusting their child's care.

Prepared nutritious meals and snacks adhering to dietary requirements of each child in the daycare setting.

Developed strong relationships with parents.

Collaborated with parents to discuss their child''s progress and share feedback on developmental milestones.

Underswriter

Bear River Insurance
05.2015 - 06.2017

Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.

Supported review, acceptance, or denial of new or renewal business after carefully reviewing all information.

Education

No Degree - General Studies

BYU Rexburg
Rexburg ID
08.2019

General Studies

Salt Lake Community College
Salt Lake City, UT
08.2001

Skills

  • Multitasking and Organization
  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure

Timeline

Technician

Certified Disaster Services, Complete Restoration
09.2022 - 05.2024

I9 Sports

Salt Lake County Recreation
02.2022 - Current

Underswriter

Bear River Insurance
05.2015 - 06.2017

In Home Day Care Provider

Self Employed
01.2008 - 06.2020

Caregiving

06.2007 - 09.2022

No Degree - General Studies

BYU Rexburg

General Studies

Salt Lake Community College
Emily Lemusu