Emily Lenz
Las Vegas
Summary
Experienced professional familiar with standards and procedures for indoor and outdoor events. Background includes food and beverage service, customer service and event set-up.
Overview
9
9
years of professional experience
Work History
Graduate Assistant
University of Nevada Las Vegas
Las Vegas
01.2026 - Current
- Assisted faculty in preparing course materials and syllabi for students.
- Managed research data collection and organization for departmental projects.
- Supported administrative tasks including filing, scheduling, and office management.
- Assisted with archival organization.
Operations Technician
Country Music Hall of Fame and Museum
Nashville
08.2024 - 08.2025
- Set up tables, chairs and misc. equipment for events and programs.
- Coordinated housekeeping projects to maintain clean facilities.
- Assisted with office administration tasks.
- Provided support for operational needs throughout the building.
- Monitored safety protocols to protect staff and visitors during events.
Contracted A.P Music Theory Tutor
Varsity Tutors
Nashville
05.2024 - 10.2024
- Met with students to answer questions and assist with homework.
- Created and provided study materials.
- Created lesson plans based on students interests and needs.
- Remained on-call to answer questions and help students as needed.
- Communicated with students and parents for any questions or concerns.
Server, Host, Takeout, Server Assistant
BJ’s Restaurant and Brewhouse
Murfreesboro
04.2022 - 08.2024
- Greeted and served food and beverages to several tables at a time
- Learned the menu extensively with knowledge about signature cocktails and beers as well as the lunch and dinner menu.
- Created the seating arrangement and placed large and small parties in the dining room.
- Assisted in training new hires.
Customer Service Representative
Speedway LLC
Murfreesboro
05.2021 - 02.2022
- Scanned and bagged items, checked IDs for cigarettes and alcohol, made gasoline transactions, greeted customers, and answered phones.
- Counted change, counted cash drawers, and made safe deposits.
- Sold and checked lottery tickets and scratch off tickets.
Barista
Caribou Coffee
Marshall
10.2018 - 04.2021
- Worked extensively with customers taking orders and payment.
- Memorized and made drinks and sandwiches.
- Cleaned all machines, floors, and counters.
- Assisted in training new hires.
Repair Tech
Wright’s Music Street
Marshall
11.2019 - 08.2020
- Greeted customers at front desk.
- Inspected and repaired a wide variety of instruments.
- Filed work and labor invoices then set the instrument to be picked up or delivered.
Housekeeper
Quality INN Hotels
Marshall
08.2017 - 10.2018
- Cleaned 30 rooms daily, ensuring high standards of cleanliness and guest satisfaction.
- Regularly inspected vacant rooms to confirm cleanliness and freshness.
- Informed housekeeping supervisor of preventive maintenance and restocking needs for supplies, linens, and laundry.
Education
M.M - Musicology
The University of Nevada Las Vegas
Las Vegas, NV05-2027
B.A - Music
Middle Tennessee State University
Murfreesboro, TN12-2024
Skills
- Data organization
- Administration
- POS systems
- Research methods
- Customer Service
- Team collaboration
- Attention to detail
Timeline
Graduate Assistant
University of Nevada Las Vegas
01.2026 - Current
Operations Technician
Country Music Hall of Fame and Museum
08.2024 - 08.2025
Contracted A.P Music Theory Tutor
Varsity Tutors
05.2024 - 10.2024
Server, Host, Takeout, Server Assistant
BJ’s Restaurant and Brewhouse
04.2022 - 08.2024
Customer Service Representative
Speedway LLC
05.2021 - 02.2022
Repair Tech
Wright’s Music Street
11.2019 - 08.2020
Barista
Caribou Coffee
10.2018 - 04.2021
Housekeeper
Quality INN Hotels
08.2017 - 10.2018
M.M - Musicology
The University of Nevada Las Vegas
B.A - Music
Middle Tennessee State University