Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

EMILY LESCHINSKY

Vancouver,WA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Insurance Verification Specialist Office AssistantPATIENT ACCESS REPRESENTATIVE/Patient Access Team LeadCustomer Service RepresentativeReceptionist

Work Type

Part TimeFull TimeSeasonal Work

Location Preference

RemoteHybridOn-Site
Location: Vancouver, WA, US
Open to relocation: No

Salary Range

$30000/yr - $100000/yr

Important To Me

Work-life balanceFlexible work hoursPersonal development programsPaid time offWork from home optionCompany Culture

Summary

Insurance professional with in-depth experience in verifying insurance coverage and handling patient information to ensure smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Proficient in utilizing verification systems and maintaining comprehensive records while displaying strong attention to detail and collaborative mindset.

Overview

14
14
years of professional experience

Work History

Insurance Verification Specialist

Legacy Health Systems
10.2022 - 04.2024
  • Verified patient insurance eligibility and coverage to ensure accurate billing processes.
  • Collaborated with healthcare providers to resolve discrepancies in insurance information.
  • Secured authorization and notification for in-scope hospital services based on medical plan requirements.
  • Streamlined verification processes, enhancing efficiency and reducing turnaround times for approvals.
  • Obtained plan benefit information and prepared hospital cost estimates for expected patient liability.

Office Assistant

Legacy Salmon Creek, Radiation Oncology
09.2017 - 04.2022
  • Greet and register patients.
  • Ordered supplies for the department as well as create purchase orders.
  • L-timekeeping.
  • Prepare daily productivity, budget and flex reports.
  • Attended and reported back on meetings.
  • Charge-entry for hospital and physician billing.
  • Submitted facility and IS requests on behalf of staff.
  • Answer & direct calls on multi-line telephone.
  • Processed referrals and schedule appointments.
  • Obtain prior-authorization for services.
  • Respond to requests for medical records.
  • Managed patient scheduling and coordinated appointments with medical staff to ensure smooth operations.
  • Assisted manager with training and orienting new team members.
  • Provided cost estimates upon requests.
  • Nominated for Creek Awards by patients and co-workers.
  • Raised money for Cancer Services at fundraiser event.

PATIENT ACCESS REPRESENTATIVE/Patient Access Team Lead

Legacy Salmon Creek, Legacy Emanuel & Unity Center for Behavioral Health
05.2013 - 09.2017
  • Managed patient scheduling and coordinated appointments with medical staff to ensure smooth operations.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Monitored insurance eligibility and benefits verification, ensuring accurate billing and reimbursement procedures.
  • Assisted self-pay patients with financial resources and insurance information.
  • Collected co-payments, co-insurances, deposits and payments.
  • Balanced cash drawer.
  • Orient and train new employees; fill in open shifts when necessary.
  • Facilitated communication between patients and healthcare providers, enhancing service delivery and satisfaction.
  • Trained new staff on patient access protocols, promoting adherence to best practices and compliance standards.
  • Ranked in top five for productivity and registrations with minimal account returns.


VIRTUAL RECEPTIONIST/TEAM CAPTAIN

RUBY RECEPTIONISTS
04.2010 - 05.2013
  • Answer incoming calls in a timely manner as well as take and provide complete and accurate messages.
  • Verify all information, update client accounts accurately and respond to e-mail requests promptly.
  • Send co-workers to break on time and stay up to date on schedule changes.
  • Participate in quarterly campaigns focusing on team play.
  • Guide floor coverage, reassign additional responsibilities, and perform receptionist quality checks.
  • Train receptionists on new additional responsibilities, audit attendance and run monthly timeliness reports.
  • Host 1:1 meetings to celebrate bi-weekly success, set goals with team and coaches as needed.
  • Organize leadership development meetings, perform weekly receptionist quality control plugins.
  • Ranked top 5% of receptionists with regard to amount of calls attended with 99.9% accuracy.
  • Received GROW award for displaying the most growth, personally and professionally.
  • Introduced company to a non-profit organization resulting in a long-term partnership.
  • Successfully held three additional responsibilities at certain times while taking calls.

Education

Nail Technology License -

AMERICAN BEAUTY SCHOOL
PORTLAND, OR
08.2003

H.S. Diploma - undefined

AMERICAN SCHOOL
NEWBERG, OR
04.2003

Skills

  • Proficient in medical terminology
  • Experienced with EPIC systems
  • Efficient scheduling practices
  • Healthcare revenue optimization
  • Typing speed of 95 wpm
  • Accurate 10-key input skills
  • Reliable attendance tracking
  • Strong background in customer support
  • Experienced with Microsoft software
  • Top 5 for productivity & registration
  • Attention to detail
  • Patient confidentiality

Timeline

Insurance Verification Specialist

Legacy Health Systems
10.2022 - 04.2024

Office Assistant

Legacy Salmon Creek, Radiation Oncology
09.2017 - 04.2022

PATIENT ACCESS REPRESENTATIVE/Patient Access Team Lead

Legacy Salmon Creek, Legacy Emanuel & Unity Center for Behavioral Health
05.2013 - 09.2017

VIRTUAL RECEPTIONIST/TEAM CAPTAIN

RUBY RECEPTIONISTS
04.2010 - 05.2013

H.S. Diploma - undefined

AMERICAN SCHOOL

Nail Technology License -

AMERICAN BEAUTY SCHOOL

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EMILY LESCHINSKY