Emily Levine
New York,NY
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
5
5
years of professional experience
Work History
Recruiter /Account Manager
Prime Staffing
01.2021 - Current
- Manage full-cycle recruitment process for travel nurses, including sourcing, screening, interviewing, and placement
- Develop and maintain relationships with healthcare facilities to understand staffing requirements and provide tailored staffing solutions
- Reached goal of placing 30 travel nurses within first 6 months as a travel nurse recruiter bringing in up to $250k per week in revenue
- Utilize all relevant vendor management systems to effectively communicate with clients, candidates and colleagues in a timely manner
- Collaborate with candidates to understand their preferences, skills, and career goals, ensuring the best match for both the candidate and the client
- Utilize various recruitment tools and platforms to source and attract qualified travel nurses
- Conduct thorough interviews and assessments to evaluate candidate qualifications, skills, and cultural fit
- Coordinate travel arrangements, licensing, and compliance documentation for assigned nurses
- Maintain accurate and up-to-date records in the applicant tracking system (ATS)
- Monitor and address any candidate or client concerns, providing timely resolution to ensure a positive experience.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Editorial Intern
Macmillan
10.2019 - 11.2020
- Collaborated closely with the editorial team to provide administrative and creative support throughout the book production process
- Assisted in manuscript evaluations, reviewed submissions and contributed to discussions on potential acquisitions
- Conducted thorough proofreading and copyediting of manuscripts, ensuring adherence to house style and grammatical accuracy
- Participated in editorial meetings and brainstorming sessions, contributing fresh ideas for book development and marketing strategies
- Prepared compelling book summaries, author bios, and promotional materials for marketing and sales purposes
- Researched literary trends and competitive titles to provide valuable insights for potential book projects
- Supported the organization and maintenance of digital and physical archives of manuscripts, contracts, and other editorial assets
- Gained proficiency in industry-standard publishing software and tools, enhancing efficiency in project coordination and communication.
- Assisted editors with final proofreading and layout.
Server Shift Leader
Pennsylvania 6 NYC
01.2019 - 12.2021
- Welcomed guests with grace and professionalism, creating an inviting and luxurious atmosphere from the moment of arrival
- Provided expert knowledge of the restaurant's menu, including wine pairings and ingredients, to elevate the dining experience
- Took precise orders and conveyed them flawlessly to the culinary team, ensuring exquisite presentation and timing of dishes
- Displayed a refined understanding of fine dining etiquette, demonstrating impeccable tableside service and attention to detail
- Anticipated and fulfilled guests' needs, preferences, and special requests, exceeding expectations and fostering lasting impressions
- Assisted in curating private events and parties, showcasing exceptional organizational skills and event coordination
- Maintained a poised and composed demeanor even during high-pressure situations, ensuring a seamless flow of service
- Processed payments accurately and discreetly, upholding the restaurant's reputation for professionalism and discretion
- Upheld the highest standards of cleanliness and presentation in dining areas, contributing to the restaurant's prestigious ambiance.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Education
Bachelor of Arts - Journalism
University of Rhode Island
Kingstown, RI12.2018
Skills
- LinkedIn and LinkedIn Recruiter
- Indeed Recruiter
- LaborEdge
- Microsoft Office Suite
- Adapt
- Vendor Management
- Revenue Retention
- Business Needs Assessment
- Client Relations
Timeline
Recruiter /Account Manager
Prime Staffing
01.2021 - Current
Editorial Intern
Macmillan
10.2019 - 11.2020
Server Shift Leader
Pennsylvania 6 NYC
01.2019 - 12.2021
Bachelor of Arts - Journalism
University of Rhode Island
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