Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Lewis

Queens,NY

Summary

Results-driven professional with 17 years of experience seeking Project Manager role, leveraging expertise in program management, process improvement, and cross-functional collaboration.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Program Manager

Empire State Development
New York, NY
04.2025 - Current
  • Audit final applications for entertainment tax credit programs to ensure compliance with program requirements.
  • Prepare project files for Director's review.
  • Review and analyze complex budgets central to each application.
  • Run queries from the Film database to respond to internal data requests.
  • Assist in the development of new program applications and related forms.
  • Review and improve processes to ensure compliance with regulatory requirements.
  • Manage data using various program databases and ensure accuracy in information management systems.
  • Maintain professional relationships with regional offices and other agency representatives.
  • Schedule and hold meetings with production accountants and producers.

Pension Specialist, Pension Payroll

New York City Police Pension Fund
New York, NY
02.2024 - Current
  • Manage and oversee pension financial systems to ensure adherence to regulatory standards and meticulous record-keeping.
  • Implement software updates and troubleshoot system issues, significantly reducing processing times and improving accuracy.
  • Identify and resolve discrepancies in pension records, maintaining financial integrity and ensuring accurate transactions.
  • Conduct analyses of actuarial reports to determine retirement payouts, ensuring precise pension disbursements.

Pension Specialist, Loans

New York City Police Pension Fund
New York, NY
08.2011 - 02.2024
  • Delivered expert advisory services to law enforcement personnel, implementing tailored financial strategies to enhance understanding of complex pension systems.
  • Compiled and analyzed financial reports, overseeing the accurate disbursement of funds exceeding $10 million to ensure transparency and accountability.
  • Mentored a diverse team of pension specialists, fostering a culture of regulatory compliance and promoting best practices.
  • Utilized in-depth knowledge of pension schemes to improve officers' financial decision-making and strategic personal financial planning.
  • Spearheaded initiatives to refine operational processes, contributing to enhanced client satisfaction and effectiveness of pension management practices.

Assistant Retirement Benefits Examiner

New York City Employees Retirement System
Brooklyn, NY
08.2010 - 08.2011
  • Managed intricate pension inquiries and adjustments, achieving a high-quality response rating of 87% and enhancing client satisfaction.
  • Collaborated with various departments to ensure accuracy and compliance in pension adjustments, supporting overall system integrity.

Administrative Support Specialist

Good Shepherds Services
Brooklyn, NY
01.2009 - 04.2010
  • Coordinated office functions and provided essential support, streamlining daily administrative processes to enhance the efficiency of operations in a community service setting.
  • Designed and conducted job-preparation workshops for interns, contributing to improved job placement success and increased professional readiness.

Research Assistant

L'Oreal USA Inc. (via Axion LLC)
New York, NY
12.2007 - 12.2008
  • Executed market research projects and contributed to the analysis of market trends and consumer data, providing insights that guided strategic marketing decisions for multiple brands.
  • Managed the product supply room to maintain necessary resources for research activities, and assisted in preparing and presenting research findings to stakeholders, enhancing strategic planning processes.

Education

Certificate of Completion - Social Media Marketing

Eastern Gateway Community College
Steubenville, OH

Bachelor's Degree - Business Management

Hampton University
Hampton, VA

Skills

  • Pension management and compliance
  • Process improvement and efficiency
  • System Troubleshooting
  • Discrepancy Resolution
  • Actuarial Report Analysis
  • Tax Law Adherence
  • Client Advisory Services
  • Financial Strategy Development
  • Client Support and Satisfaction
  • Documentation Preparation
  • Reporting and Insights
  • Cross-functional collaboration
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Attention To Detail

Certification

  • Lean Six Sigma, 10/01/23
  • Certified Scrum Master (CSM), 05/01/25

Timeline

Program Manager

Empire State Development
04.2025 - Current

Pension Specialist, Pension Payroll

New York City Police Pension Fund
02.2024 - Current

Pension Specialist, Loans

New York City Police Pension Fund
08.2011 - 02.2024

Assistant Retirement Benefits Examiner

New York City Employees Retirement System
08.2010 - 08.2011

Administrative Support Specialist

Good Shepherds Services
01.2009 - 04.2010

Research Assistant

L'Oreal USA Inc. (via Axion LLC)
12.2007 - 12.2008

Certificate of Completion - Social Media Marketing

Eastern Gateway Community College

Bachelor's Degree - Business Management

Hampton University

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