Emily Liddell
Gainesville,Florida
Summary
Preferred name is Roe, pronouns She/They. Hard working student that is quick and eager to learn. Can multitask proficiently. Customer service adept. Loves working with people and helping anyone that she can. Is willing to learn and do tasks that are new.
Overview
7
7
years of professional experience
Work History
Hospital Assistant
University of Florida Small Animal Hosptial
Gainesville, FL
09.2023 - Current
- Assisted with patient admission paperwork and data entry into the hospital's computer system.
- Stocked medical supplies in examination rooms and other areas of the hospital as needed.
- Cleaned exam rooms between patient visits according to established procedures.
- Provided support to physicians during examinations and treatments of patients.
- Performed clerical duties such as filing documents, photocopying records, faxing documents.
- Responded promptly to requests from nursing staff regarding supplies or equipment needs.
- Monitored inventory levels of medical supplies and placed orders when necessary.
- Provided emotional support to family members visiting hospitalized patients.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Senior Deli Clerk
The Fresh Market
Gainesville, FL
01.2021 - 10.2023
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Responded to customer questions regarding product availability.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Consulted with customers regarding needs and addressed concerns.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Operated multi-line phone system and online messaging system to communicate with customers.
Regulatory Affairs Intern
Exactech Inc.
Gainesville, FL
06.2019 - 08.2019
- Organized and maintained all files related to regulatory actions.
- Earned reputation for good attendance and hard work.
- Handled all delegated tasks, including editing files and organizing files.
Counter Clerk
Rips Dry Cleaners
Gainesville, Florida
05.2017 - 08.2018
- Delivered top quality customer service in professional manner while managing multiple tasks.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Reviewed daily sales transactions and analyzed for errors.
- Processed order transactions, including debit and cash operations.
- Recorded accurate customer orders utilizing company computer system as well as by hand.
- Resolved customer complaints and fostered customer retention and loyalty.
Education
Some College (No Degree) - General Studies
College of Charleston
Charleston, SCHigh School Diploma -
Spartanburg High School
Spartanburg, SC05.2016
Skills
- Task prioritization
- Resourceful
- Adaptive team player
- Resolution-oriented
- Cashier and inventory experience
- Microsoft Office proficient
- Apple OS proficient
- Informed COVID-19 CDC protocol
- Cash and credit card transactions
- Merchandise display maintenance
- Product knowledge
- Knowing people by name
- Active Listening
- Medical Terminology Knowledge
- Materials Transport
- Biohazard proficient
- Inventory and supply management
Volunteer
- High school library assistant 2014-2016. In charge of stocking shelves helping with computers and assisting with check out
- Soup Kitchen
- YALL fest volunteer 2016-2018. Y'all fest is a young adult literary festival held in downtown Charleston, South Carolina. It includes: signings, panels, keystone talks and give away.
- High school musical theatre I volunteered as the make-up artist.
Timeline
Hospital Assistant
University of Florida Small Animal Hosptial
09.2023 - Current
Senior Deli Clerk
The Fresh Market
01.2021 - 10.2023
Regulatory Affairs Intern
Exactech Inc.
06.2019 - 08.2019
Counter Clerk
Rips Dry Cleaners
05.2017 - 08.2018
Some College (No Degree) - General Studies
College of Charleston
High School Diploma -
Spartanburg High School
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