Emily Lindbo
Tacoma,WA
Summary
Dedicated and detail-oriented with 2+ years in medical front desk reception managing calls, conducting medical scheduling and organizing medical documents. 2+ years experience as physician aid, highly skilled at coordinating with medical professionals, guiding patients through examination paperwork, and handling appointment coordination. Adept at processing co-pays, managing new referrals, and communicating with patients regarding insurance and treatment plans.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist/Chiropractic Assistant
UPlift chiropractic
03.2023 - Current
- Oversees front desk reception by handling patient calls and inquiries, ensuring effective communication and patient satisfaction
- Manage appointment scheduling by coordinating and setting patient appointments, ensuring seamless operations and optimal use of time
- Assist and scribe for physician by handling instruments, notes and helping to guide patients, ensuring proper medical records are kept and optimal use of appointment time
Physical Therapy Technician/OC
NW Sports Physical Therapy
09.2022 - 03.2023
- Collaborated with physician by assisting patient through their treatment, ensuring patient used proper technique and used equipment safely
- Maintained clean and functional clinic by organizing and sanitizing equipment and treatment areas, ensuring a safe and healthy treatment area
- Helped oversee front desk reception by handling patient calls, patient scheduling and inquiries when necessary, ensuring the clinic ran smoothly
Starbucks Barista
Starbucks
12.2021 - 08.2022
- Created handcrafted beverages by following all recipe guidelines, ensuring happy satisfied customers
- Oversaw front register by taking customers orders and payments to ensure cafe guests a satisfactory visit
Front Desk Receptionist
Bare Necessities Spa and Boutique
05.2018 - 07.2021
- Oversaw front desk duties by checking clinic in/out of appointments, taking payment and answering the phones to ensure a satisfying customer visit
- Educated clients by giving knowledge and details of the products and services provided ensuring total transparency and satisfaction with each customer
Education
Bachelor's Of Science - Clinical Physiology
Central Washington University
Ellensburg, WA03.2023
Skills
Medical scheduling, insurance knowledge , patient assistance, communication, medical terminology
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Front Desk Receptionist/Chiropractic Assistant
UPlift chiropractic
03.2023 - Current
Physical Therapy Technician/OC
NW Sports Physical Therapy
09.2022 - 03.2023
Starbucks Barista
Starbucks
12.2021 - 08.2022
Front Desk Receptionist
Bare Necessities Spa and Boutique
05.2018 - 07.2021
Bachelor's Of Science - Clinical Physiology
Central Washington University
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