Emily Ling
BSN RN PHN
Redding,CA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
2059
2059
years of post-secondary education
6
6
Certifications
Work History
Registered Nurse
Dignity Health-MMCR
03.2022 - Current
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Unit Aide
Dignity Health-MMCR
09.2020 - 03.2022
- Assisted nurses with patient care by bathing, turning, cleaning, and feeding patients
- Assisted with obtaining vital signs and output measurements
- Offered caring companionship and emotional support.
- Supported patients' mental well-being by engaging in meaningful conversations and offering emotional support.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
Patient Registration Representative
Dignity Health-MMCR
10.2019 - 09.2020
- Facilitated positive patient experiences by offering compassionate service, anticipating needs, and providing assistance throughout the registration process.
- Collaborated with clinical staff to ensure seamless coordination between departments during patient transfers or admissions from emergency situations.
- Ensured positive first impression, greeting patients warmly and providing clear directions within facility.
- Enhanced accuracy of patient records with meticulous data entry and verification tasks.
Medical Assistant
Pulse Urgent Care
08.2017 - 09.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Bachelor of Science - Nursing
Minneapolis, MN 05.2022 - 10.2024
Associate of Science - Nursing
Shasta College
Redding, CA 05.2001 - 12.2021
Associate of Science - Health Education
Shasta College
Redding, CA 05.2001 - 06.2019
High School Diploma -
Enterprise High School
Redding, CA06-2017
Skills
Patient management
Care planning
Data collection
Patient monitoring
Team coordination
Cardiac care
Precepting
Staff supervision
Certification
Progressive Care Certified Nurse
Timeline
Public Health Nurse License
11-2024
PALS-Pediatric Advanced Life Support
11-2024
NRP-Neonatal Rescuitation Program
11-2024
Progressive Care Certified Nurse
08-2023
Bachelor of Science - Nursing
05.2022 - 10.2024
Registered Nurse
Dignity Health-MMCR
03.2022 - Current
BLS-Basic Life Support
12-2021
ACLS-Advanced Cardiac Life Support
12-2021
Unit Aide
Dignity Health-MMCR
09.2020 - 03.2022
Patient Registration Representative
Dignity Health-MMCR
10.2019 - 09.2020
Medical Assistant
Pulse Urgent Care
08.2017 - 09.2019
Associate of Science - Nursing
Shasta College
05.2001 - 12.2021
Associate of Science - Health Education
Shasta College
05.2001 - 06.2019
High School Diploma -
Enterprise High School
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