Emily Lipham
Summary
Experienced Senior Customer Service Advisor bringing >1 year of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Overview
8
8
years of professional experience
Work History
Senior Customer Service Advisor (Intuit Project)
Concentrix
12.2024 - Current
Security Officer
Allied Universal
10.2024 - 12.2024
Security Officer
Titan Protection and Consulting, Inc.
06.2022 - 10.2024
Overnight Security Officer
Target.com
04.2021 - 06.2022
Delivery Driver
Domino's
02.2020 - 02.2021
Cashier
Walmart
02.2017 - 01.2020
Education
Bachelor of Science - Psychology
Western Governor's University
Millcreek, Utah05-2026
High School Diploma - undefined
Blue Valley High School
05.2020
Skills
- Email etiquette
- Personnel screening
- Visitor tracking
- Investigation documentation
- Identification verification
- Invoice verification
- Account updating
- Complaint resolution
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Senior Customer Service Advisor (Intuit Project)
Concentrix
12.2024 - Current
Security Officer
Allied Universal
10.2024 - 12.2024
Security Officer
Titan Protection and Consulting, Inc.
06.2022 - 10.2024
Overnight Security Officer
Target.com
04.2021 - 06.2022
Delivery Driver
Domino's
02.2020 - 02.2021
Cashier
Walmart
02.2017 - 01.2020
High School Diploma - undefined
Blue Valley High School
Bachelor of Science - Psychology
Western Governor's University
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