Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Longoria

League City,TX

Summary

Strategic thinker with exceptional customer service and leadership expertise. Ambitious Marketing Assistant optimizing campaign performance to drive business success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Results-oriented and adaptable.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Store Manager

SweetFrog Premium Frozen Yogurt
03.2023 - 01.2024
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Team Leader

Cordray Drug Store
06.2022 - 03.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Greeted customers and staff, provided intelligent recommendations and suggestions, created brand trust, and assisted staff with anything they needed to ensure customers had a great experience.

PROPRIETOR OF GYM AND BATTING CAGE

SELF-EMPLOYEED
06.2018 - 12.2019
  • Former owner of 'We Get Fit'
  • Consulted with clients to assess needs and propose optimal fitness solutions
  • Kept building area and equipment functional and well organized to promote business performance
  • Created after school program and daily workout assignments for youth
  • Hosted seasonal softball/baseball camps
  • Trained players on specific position requirements.

YOUTH AND ADULT PERSONAL TRAINER

SELF-EMPLOYEED
01.2014 - 06.2019
  • 8 years' experience developing, planning and leading personal and group fitness sessions
  • 10 years' experience designing specific workout systems for individual clients based on performance ability
  • Built customer loyalty by executing effective completion of training initiatives
  • Taught clients how to properly operate exercise equipment
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

LEAD SUPERVISOR, TRAINER, BARISTA

STARBUCKS
05.2010 - 09.2018
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.

MARKETING ASSISTANT

MOODY GARDENS
07.2016 - 07.2018
  • Compiled product, market and customer data to generate informed sales and profit projections
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings
  • Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.

Education

Associates Degree - Applied Science Medical Administration

Galveston Community College
Galveston, TX
12.2022

Associates Degree - General Studies

Galveston Community College
Galveston, TX
05.2021

High School Diploma -

O'Connell Consolidated High School
Galveston, TX
05.2010

Skills

  • Online and Traditional Marketing
  • Customer Relations
  • Strategic Thinker
  • Staff Supervision
  • Store Opening and Closing
  • Product Merchandising
  • Employee Scheduling
  • Customer Service
  • Flexible Schedule
  • Accurate Cash Handling

Certification

  • CPR/AED Certification
  • Educational Aide I Certification
  • Certified Personal Trainer
  • Medical Coding Certification

Timeline

Store Manager

SweetFrog Premium Frozen Yogurt
03.2023 - 01.2024

Team Leader

Cordray Drug Store
06.2022 - 03.2023

PROPRIETOR OF GYM AND BATTING CAGE

SELF-EMPLOYEED
06.2018 - 12.2019

MARKETING ASSISTANT

MOODY GARDENS
07.2016 - 07.2018

YOUTH AND ADULT PERSONAL TRAINER

SELF-EMPLOYEED
01.2014 - 06.2019

LEAD SUPERVISOR, TRAINER, BARISTA

STARBUCKS
05.2010 - 09.2018

Associates Degree - Applied Science Medical Administration

Galveston Community College

Associates Degree - General Studies

Galveston Community College

High School Diploma -

O'Connell Consolidated High School

Similar Profiles

CREATE PROFILE
Emily Longoria